Voyage 1 — 14-Night Holiday Cruise
14-night sailing. Minimum 1 Holiday Show at ED discretion; Hanukkah services held each night Dec 4–11.
Pre-voyage
ED reviews applicable US rules, event library, ship/guest fit, and all day types prior to schedule publication.
Source: December Holiday Overview
Content Specialist schedules exact applicable holiday blurbs in the shipboard scheduling system.
Blurbs include Wishes for Santa, Trivia series, BINGO, Holly Jolly, Spirit of the Season Atrium Moments, Hanukkah/Christmas/Kwanzaa as applicable.
CD includes the holiday-season mention in the Welcome Aboard script prior to Welcome Aboard Show.
Mention Ugly Holiday Sweater Competition, Caroling, and more.
CD reviews CD Announcement Guide and follows for all holiday PA announcements.
Use exact item-specific announcement text.
Content Specialist downloads applicable digital assets to ship's player and verifies playback.
Download due: 2026-11-25
Technical Manager & Content Specialist obtain CD video from media library, rename to CD_Winter_Holidays.mp4, and verify in-cabin channel playback.
Fallback file: ERIN WEIGAND SEG 9 WINTER HOLIDAYS.mp4
ED checks out provided Holiday Sweaters to staff and records on tracking sheet.
Staff wear only provided sweaters or Elf Shirts/Hats. Personal sweaters prohibited.
Coordinate venue, staffing (Atrium; event duration not specified in SOP. Guests all ages; CD, Fun Squad, DJ, vocalists (Production/Playlist preferred; Rockband vocalists may substitute if scheduling prevents participation), and a technician to operate the Christmas Tree Control Unit. No special Youth Operations.), and materials for Spirit of the Season: Tree Lighting.
Applicability (REQUIRED): Applies per SOP rules. Rule: First Atrium Moment, on embarkation/first night only; Atrium. Applies all voyage lengths except Excel Class and Australia-homeport ships. Australia-homeport ships use the modified Australia guide; Excel Class incorporates elements in its Holiday Show. Adventure and Encounter have Caroling instead of Tree Lighting. Keep tree lights off immediately after debarkation and from embarkation until the evening ceremony; after the ceremony, keep lit for the rest of the voyage.
Coordinate venue, staffing (Atrium; duration not specified in SOP. Guests all ages; CD, Fun Squad, DJ, vocalists (Production/Playlist preferred; Rockband may substitute), Santa, technician for Christmas Tree Control Unit; Photo photographer if staffing permits. Sharks ages 9–11 may attend if ED/YPD coordinate; CD acknowledges them in opening speech.), and materials for ‘Tis the Season (5+ Day Version).
Applicability (REQUIRED): Applies per SOP rules. Rule: 5+ day voyage Atrium Moment; second Atrium Moment each holiday voyage, not on the final voyage day. Caroling and Santa appearance; no snow machines or Ugly Sweater Competition in this version. Applies to US ships other than Excel Class and Australia homeports. Do not have the Grinch or Photo’s other Santa character present on the ship at the same time as Santa. Adapt to ship and guest demographics with Fleet Supervisor.
Coordinate venue, staffing (Atrium; contest up to 20 minutes; total event duration not specified in SOP. CD, Fun Squad, DJ, vocalists (Production/Playlist preferred; Rockband if needed), ED, technician for tree control/snow, Santa hats optional; Photo candid photographer if staffing allows. No special Youth Operations.), and materials for Let It Snow (5+ Day Version).
Applicability (REQUIRED): Applies per SOP rules. Rule: 5+ day voyage Atrium Moment, scheduled as the final/last Atrium Moment; includes caroling, falling snow where permitted, and Ugly Sweater Competition. Applies to US ships other than Excel Class and Australia homeports. Breeze, Firenze, Horizon, Panorama, Sunshine, Vista, and Venezia do not use snow because of Atrium décor; use the “Caroling” alternative blurb. Competition may move to a separate Main Lounge event on exceptionally busy Dec. 25 only if no conflict. Keep Grinch separate from Santa and Photo’s other Santa character.
Coordinate venue, staffing (Main Lounge; total duration not specified in SOP. ED, ETM, Cast Manager, CD, YPD, Playlist cast (singers, dancers, Adage Couple), Youth Team, one Grinch character performer plus Character Guide, Santa, Captain if available, Chef/YPD or representatives, approximately 40 aisle-walk Team Members (10 per aisle on each of two levels; more recommended), Fun Squad, Theater/Backstage/Light/Audio Technicians, Housekeeping, Photo Manager/photographer. Interpreter seating accommodations coordinated by ED and Cast Manager.), and materials for Holiday Show.
Applicability (REQUIRED): Applies per SOP rules. Rule: Schedule each holiday voyage under Entertainment Programming Standards. Main Lounge. Applies all voyage lengths except Excel Class, which uses modified show versions; Panorama uses its separate “Spirit of Christmas” version. Remove The World Works Here from December programming. Do not replace Main Lounge Bingo; do not replace a Main Show except Christmas Eve with Fleet ED approval. Overview recommends two shows on the week before and week of the Christmas voyage for relevant US sailings; Australia 3–4-day can schedule two during those weeks, and 5+ day is scheduled twice. In cast change, ships other than Sunshine prioritize opening the Holiday Show on all holiday voyages; Sunshine uses a Guest Entertainer Holiday Show during cast change instead of the Playlist cast show, includes Santa, and requires rehearsal during Guest Entertainer rehearsals. For two offerings: first offering Camp closed; second Camp open and Youth Team assists.
Coordinate venue, staffing (Varies by scheduled appearance; no common duration specified in SOP. One Youth Team character performer and one assigned Character Guide for every appearance, 1:1 on stairs; guide may be Youth Staff or Fun Squad. Each character out with guests requires its own guide. Holiday Show specifically requires one performer plus guide. YPD owns costume readiness; all performers complete Character Coaching Program. DJ plays theme at Sail Away and other surprise appearances where possible; audio may play at FAFA/S.E.E.), and materials for The Grinch Character Appearances.
Applicability (REQUIRED): Applies per SOP rules. Rule: Character use throughout holiday season on all ships/voyage lengths; appearances begin after ship decorations are installed, between Nov. 22 and the Dec. 25 voyage, even if a voyage has no Holiday Show. Schedule at least two crew surprise appearances in December; longer itineraries may add appearances at ED/CD/YPD discretion. Required appearances include Lido Sail Away, Main Lounge FAFA/S.E.E., Holiday Show, Atrium photo opportunity, Excel Family Holiday Celebration, and Thing 1 & Thing 2 Birthday Breakfast; optional locations include Back Lounge Family Comedy, Last Grinch Standing, Grinch Games, Promenade, Lido, Camp Ocean and crew area (avoid costume dirt/damage). Never use at Seuss Parade or Storytime. For Holiday Show, follow E05’s two-appearance sequence and post-show Atrium photos after a brief break; Grinch must exit before Santa enters and may not be present or seen with Santa simultaneously.
Coordinate venue, staffing (Atrium, or Deck 6 midship for Excel Class; keep musicians unscheduled in venue during service. Mardi Gras: across from Christmas Tree where soloist plays in French Quarter; Celebration/Jubilee: Deck 7 aft across from Steakhouse. Service duration not specified in SOP. CD hosts; first seek Jewish-faith staff member from Entertainment or shipboard team for each evening; if none, invite guest leader before service; if no volunteer, CD may lead and invite practicing guests to assist. One Fun Squad member each evening; ED coordinates with Groups Coordinator for Friday Shabbat quiet lounge; ETM/Tech set Menorah.), and materials for Hanukkah Service.
Applicability (REQUIRED): Hanukkah Dec 4-11 applies to V1. Rule: Applies all ships and voyage lengths. Host a Jewish service every evening Dec. 4–11, with Menorah lighting, blessings and songs; nightly service scheduled at 5:30 p.m. Night 1 Dec. 4 and night 8 Dec. 11 may shift earlier for Shabbat, and Menorah must be lit before sunset. SOP note: the Hanukkah front sheet says Dec. 4–12, while hosted services run Dec. 4–11; Menorah and display remain through Dec. 12. Dreidel game is 30 minutes before or after the service; first game is hosted, later occurrences may be free play. Digital display plays all day Dec. 4–12; correct content must be downloaded 3 days beforehand.
Coordinate venue, staffing (Photo venues and Entertainment venues per their event guides; four photo sessions x 2 hours each; Entertainment appearances up to 4 hours/week. ED casts Santa; selected applicant’s manager approves time commitment; Playlist Cast Manager is responsible for costume items; Photo Manager coordinates session forms and photos; photographer/Entertainment staff manage lines.), and materials for Santa Appearances.
Applicability (REQUIRED): Applies per SOP rules. Rule: Four required photo sessions per cruise, 2 hours each: Portraits; Christmas Tree; two around-ship sessions—daytime on Elegant Evening and after setting sail on a casual evening. Up to 4 hours/week for Entertainment appearances/photos: Spirit of the Season: ‘Tis the Season; Holiday Show with Guest Entertainer; Holiday Show with Playlist Cast; ‘Tis the Season Excel Class; Holly Jolly Family Party if Cat in the Hat is unavailable. Follow event-specific placements and timing. Never pick up children or allow them on Santa’s lap. Grinch and Santa must not be present together; relevant Atrium caroling variants also prohibit Photo’s other Santa character at the same time.
Coordinate venue, staffing (Atrium, visible location; Excel Class Deck 6 Mid promenade. Continual voyage-long drop-off; no staffing or duration specified in SOP. CD selects letters for The Wave; ship team keeps mailbox and letters supplied.), and materials for Wishes for Santa Mailbox.
Applicability (REQUIRED): Applies per SOP rules. Rule: Operates throughout voyage. Standard ship placement is a visible Atrium location; Excel Class uses Deck 6 Mid “promenade” area. Schedule the Atrium Wishes for Santa blurb on non-Excel ships. The specific mailbox item is part of holiday décor; use its dedicated Overview instructions and do not apply Excel placement to other ships.
Coordinate venue, staffing (Atrium / Secondary Lounge / Nightclub; 30–45 min; Cruise Director (CD) hosts; DJ runs holiday playlist and games; Fun Squad assists; Youth staff provide craft and assist; Food Operations provide milk and cookies; photographer may attend if staffing allows; optional Seuss animator plus Character Guide, or Santa alternate. Technical support not specified.), and materials for Holly Jolly Family Party.
Applicability (REQUIRED): Applies per 5+ day SOP rules.. Rule: Schedule 30–45 minutes in late morning or afternoon; never schedule on an Elegant Evening. Venue is Atrium, Secondary Lounge, or Nightclub. Family event for all ages. Character is optional and staffing-dependent. If a Seuss character is unavailable, Santa may substitute; Santa and a Seuss character must never be present together. Digital event blurb is “Holly Jolly Family Party.”
Coordinate venue, staffing (Main Lounge; duration not specified in SOP; CD hosts; one Fun Squad; Technical/AV operator not specified (standard show technical setup belongs to separate Love & Marriage RFF).), and materials for Love & Marriage: Underneath the Mistletoe.
Applicability (REQUIRED): Replaces regular Love & Marriage.. Rule: Program on holiday voyages after December 1; replaces regularly scheduled Love & Marriage. Longer voyages may schedule both versions at ED discretion. Main Lounge. US and AUS SeaMS blurb variants are Holiday Love & Marriage (US) / Festive Love and Marriage (AUS). Duration and show run-time are not specified in this RFF.
Coordinate venue, staffing (Main/Secondary Lounge (screen required; page 1 one-sheet also lists Main/Aft/Sub Lounge); 30–45 min; 1–2 Fun Squad hosts; guests all ages; optional Grinch animator + Character Guide; CD or Content Specialist can help install fonts. Technical screen/laptop/PPT support needed; specific technical role not mandated.), and materials for Grinch Games.
Applicability (REQUIRED): Applies per 5+ day SOP rules.. Rule: Sea Day or Port Day; 30–45 minutes; Main or Secondary Lounge with screen (one-sheet also permits Main, Aft, or Sub Lounge activation). Five rounds; highest total points wins. Two audience teams. Grinch appearance may be used if staffing allows, especially as judge in wrapping round; if animator appears, assign Character Guide. Event itself is optional on some short itineraries and required on others; this library records no voyage applicability table.
Coordinate venue, staffing (Lido Deck; 30 min; CD optional; 1–2 Fun Squad hosts; guests all ages; optional Grinch animator + Character Guide. Technical/AV not specified. Host must know which box holds medal; one adult per team tracks captain’s sixes in round 2.), and materials for The Last Grinch Standing.
Applicability (OPTIONAL): ED discretion; Sea Day on Lido.. Rule: Sea Day only; 30 minutes; Lido Deck. Elimination-style three rounds. Host selects two teams of 8 guests plus one Junior Cruiser per team at game start. If supplied gift boxes are unavailable, prepare wrapped substitutes as described. Grinch may appear if staffing allows; any appearance requires Character Guide. Optional/required voyage application is determined elsewhere; do not infer here.
Coordinate venue, staffing (Not specified in SOP. Trivia host/staffing and venue are not specified; use standard shipboard trivia programming. Technical/AV operator not specified.), and materials for Holiday Trivia.
Applicability (REQUIRED): Uses all holiday trivia options; replaces regular.. Rule: Holiday/Festive trivia is available on December Holiday voyages and may replace regularly scheduled trivia. The Overview requires at least one replacement on 3–4-day US voyages; on 5+ day voyages, use all supplied trivia options including Guess That Song and replace existing trivia. The Australia overview similarly requires replacement of at least one existing trivia on 3–4-day itineraries and says to use all options and replace regular trivia on 5+ day itineraries. Keep US/Festive (AUS) content variants as supplied; no event duration/venue is stated here.
Coordinate venue, staffing (Standard Bingo venue, host and duration not re-specified in this RFF; use standard Bingo Programming Guidelines. Bingo Host and Entertainment Team; technical/digital delivery method not specified. Staff attire: holiday sweater or elf shirt.), and materials for Holiday Bingo.
Applicability (REQUIRED): Replaces 000 Mystery/EFFY Bingo.. Rule: Schedule once per voyage on all December Holiday voyages; if there is a bingo session on Christmas Eve or Christmas Day, use that session. For 5+ day itineraries (>2 sessions), replace the $1000 Mystery/EFFY Bingo session; US runs 3 games, AUS 5 games; final winner(s) choose from 3 US or 5 AUS gift bags with prizes up to $1,000; no additional money. On 3–4 day itineraries (two sessions), theme Welcome Aboard Bingo; run standard format through final game, then winner chooses among 3 US bags ($100/$200/$300) or 5 AUS bags ($100/$100/$200/$200/$300); chosen bag sets award and Bingo VIP status. This replaces standard WAB prize, not additional. EFFY-specific blurb applies only where EFFY Bingo is applicable. Crew wears provided holiday sweaters or elf shirts.
Coordinate venue, staffing (Not specified; Cast Members host. Audio/technical operator not specified.), and materials for Holiday Dance Class.
Applicability (REQUIRED): Holiday dance class each cruise; requires Pre-Activity Checklist.. Rule: Schedule a holiday-themed dance class each cruise; it may replace a regularly scheduled dance class. Cast Members host and class includes a seated version. Featured song: “Oh Santa!” No duration or venue specified.
Coordinate venue, staffing (Not specified. Creativity at Sea standard activity staffing/venue not restated; Coloring at Sea location and staffed host are not specified. Youth may offer additional seasonal youth crafts as coordinated with YD/YPD.), and materials for Creativity at Sea / Arts & Crafts (and Coloring at Sea, Holiday Coloring Sheets).
Applicability (REQUIRED): Required for 5+ day; 2 sessions if 2+ Sea Days and supplies allow.. Rule: Holiday craft kits are for Creativity at Sea. Ships with 2 or more Sea Days may schedule two holiday craft sessions if supplies allow; sessions may replace regularly scheduled Creativity at Sea. Overview’s scheduling summaries separately state that ships with one Sea Day must schedule Arts and Crafts on specified voyage classes; some summaries also say may replace an activity. Do not infer the vessel applicability here. Coloring at Sea should use themed sheets in addition to standard coloring sheets; holiday sheets are onboard-printed B&W, quantity not stated.
Coordinate venue, staffing (Shipwide hunt; answer-sheet pickup/return at Coffee Shop; CD announces winner; Fun Squad hides tents. Duration is several days if run as self-guided hunt; exact dates not specified. Host/technical support for optional hosted format not specified.), and materials for Holiday Snow Friends Hunt.
Applicability (OPTIONAL): May be scheduled once per cruise or during trivia lineup.. Rule: May be scheduled once per cruise. Alternatively, schedule as a hosted event during the standard trivia/activity lineup. Unhosted hunt allows guests several days to search. Place answer sheets at Coffee Shop and table tents in visible ship locations. Never tape tents to holiday decorations, including Tree, Menorah, or Santa Mailbox. If hosted event selected, follow the event format the ship schedules; no hosted-game instructions are specified.
Coordinate venue, staffing (Venue, duration and exact musician count not specified. Rockband or other qualified act/musicians; beverage service partner optional to standard themed cocktail offering.), and materials for Jingle Bell Jam.
Applicability (OPTIONAL): Optional where time permits and musicians have holiday repertoire.. Rule: Special Rockband set featuring holiday songs; may replace a regularly scheduled music set. Non-Rockband musicians may be booked if they have appropriate repertoire. Musician(s) wear approved holiday attire. Themed cocktails available for purchase. Overview classifies as optional where time permits and if musicians have holiday repertoire; it can replace an existing set. Venue and duration not specified.
Coordinate venue, staffing (One hour; venue and staffing not specified. Standard Karaoke Hour operational setup implied, but not detailed in this SOP.), and materials for Carol-oke (Karaoke Hour).
Applicability (OPTIONAL): Optional on all voyages.. Rule: Guests are encouraged to sing holiday songs during the hour. May be scheduled as optional on non-Excel itineraries if time permits; required as an additional activity in Excel-class scheduling summary. No venue, staffing, or karaoke-machine setup information provided.
Coordinate venue, staffing (Atrium/Center Stage; 30 min; CD narrator and String Trio; ED coordinates; Music Manager, Entertainment Technical Manager; technical playback support implied by timed music but specific operator not named. Optional photographer/Santa photo opportunity only if schedule allows.), and materials for ‘Twas the Night Before Christmas.
Applicability (REQUIRED): 5+ day event with String Trio.. Rule: 30 minutes total at Atrium/Center Stage; schedule only on ships with a String Trio on 5+ day voyages. Explicitly excluded ships: PA, EL, LM, RD, SN, SH. Three-part program: 10-minute preshow, 15-minute storytime, 5-minute finale. In Excel-class programming, transition to ‘Tis the Season show; otherwise transition to Santa photo opportunity if schedule permits. CD and String Trio host. A rehearsal is required beforehand, arranged by ED with CD, Music Manager, Entertainment Technical Manager, String Trio and CD. Note: source says “CD” twice in rehearsal role list; retain needed roles once, without interpreting duplicated label.
Coordinate venue, staffing (Carnival Seaside Theater; runtime 1 h 40 min for The Polar Express. Content Specialist verifies title receipt/good working order in IssueTrak with monthly licensed titles. Venue staffing and technical operator not specified.), and materials for Dive-In / Holiday Movie Programming.
Applicability (REQUIRED): Primary title: The Polar Express.. Rule: Program one holiday movie night each cruise at Carnival Seaside Theater. Primary title is The Polar Express (G), runtime 1 hour 40 minutes. Secondary holiday-themed title is TBD; to be confirmed/communicated closer to December. The Overview says Dive-In Movies required on 5+ day US/Australia voyages; additional Dive-In movies are optional on specified short itineraries and Excel class. Event activity SOP’s short-voyage schedules describe additional holiday Dive-In Movies as optional. Do not assume this one-night overview overrides the scheduling matrix supplied elsewhere.
Coordinate venue, staffing (Shipwide; exact venue, event duration and assigned roles not specified. ED communicates in advance with HD, Hotel Ops Team, Photo Manager and other relevant departments; Food Operations provide Christmas menu specific to voyage length.), and materials for Elegant Evening.
Applicability (REQUIRED): Christmas/holiday night must be Elegant Night.. Rule: Christmas evening must be Elegant Night regardless of which voyage day it falls on. If the normal Elegant Night falls near the end of the cruise (even on voyages of 5 days or less), schedule two Elegant Nights: one earlier in the voyage and one on Christmas. Raise scheduling concerns to Fleet ED. When two Elegant Nights create menu questions, contact Director, Culinary Operations. This date is a hard no-go for Holly Jolly Family Party.
Coordinate venue, staffing (Camp Ocean, Circle “C”, Club O2 / Youth venues; activity durations and exact schedule not specified. Youth Director (YD) confirms offerings; Youth Programs Director (YPD) coordinates Christmas Eve cookies and character operations; Youth staff and Playlist Cast support youth programming/show participation; Food Operations prepare/deliver; ED coordinates other departments; Beverage Operations, Photo Operations and Casino Operations. Photographer assigned according to photo staffing/operational needs.), and materials for Youth Operations and Other Departments.
Applicability (REQUIRED): Required cross-departmental coordination check.. Rule: Youth venues run themed activities through the holiday month; Youth spaces may be decorated inside only. Youth staff provide Holiday Craft (Activities RFF) / Jingle Bell Craft (Overview RFF) during Holly Jolly and assist as needed. Youth coordinates Holiday Show participation and may conduct end-of-cruise Grinch-mas party if scheduled. Cookies for Santa occurs Christmas Eve after 5:00 PM at Camp Ocean Reception/Sign-out Desk; Food delivery by 3:00 PM. Beverage themed drinks are available for purchase throughout season; Christmas evening is Elegant Night with menu specific to voyage length. Photo has dedicated themed backdrops through holiday season across casual/elegant nights per operational needs; staffing-dependent photographer at relevant events. Casino has no special seasonal operations scheduled unless additional requirements are sent. This is a cross-department activity library, not a voyage-availability table.
Schedule as first Atrium Moment on embarkation evening; schedule SeaMS blurb.. (“Spirit of the Season: Tree Lighting” blurb; use guide for PA announcements.)
Timing: Before holiday voyage. Spirit of the Season: Tree Lighting SOP rule: Yes, where this RFF applies.
Check shipment receipt and supplies; if no receipt or fewer than 2 weeks remain, contact Coordinator of Entertainment Programming and Operations.. (Santa hats, Holiday Sweaters, Elf shirt; see supply list.)
Timing: About 2 weeks before event. Spirit of the Season: Tree Lighting SOP rule: Yes.
Check out provided Holiday Sweaters with ED and record on checkout sheet; arrange Elf Shirt for vocalists.. (No personal holiday sweatshirts/sweaters; return issued sweaters at season end; non-return may lead to accountability/disciplinary action.)
Timing: Before event. Spirit of the Season: Tree Lighting SOP rule: Yes.
Confirm technician and tree-control operation; DJ rehearses with tree where possible.. (Bluetooth Wireless TX/RX is sent for Dream, Spirit, and Vista Class; contact audio manager for operation questions.)
Timing: Before event. Spirit of the Season: Tree Lighting SOP rule: Yes.
Schedule as second Atrium Moment, not the final voyage day; select this caroling-and-Santa version for 5+ day sailings.. (No snow machines; no sweater contest in this version.)
Timing: Before schedule finalization. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
Confirm supplies; if receipt is unrecorded or fewer than 2 weeks remain, contact Coordinator of Entertainment Programming and Operations.. (QR flyers, carol books, Santa hats/attire as applicable.)
Timing: About 2 weeks before event. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
Check out Holiday Sweaters with ED and record; provide Elf Shirts/Hats to vocalists.. (No personal holiday sweatshirts/sweaters; return signed-out sweaters at season end.)
Timing: Before event. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
Technician checks tree-control unit; coordinate/testing of glass elevator lock with Housekeeping.. (Some glass elevators cannot be locked; Vista Santa walks in.)
Timing: Before event. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
ED arranges Santa chair/bench and coordinates Photo Manager for a photographer at the end.. (Photographer if staffing permits.)
Timing: Before event. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
Schedule as final Atrium Moment; select snow or no-snow version by ship.. (No-snow ships: Breeze, Firenze, Horizon, Panorama, Sunshine, Vista, Venezia; schedule Caroling blurb there.)
Timing: Before schedule finalization. Let It Snow (5+ Day Version) SOP rule: Yes.
Check supply delivery; if no receipt or under 2 weeks remain, contact Coordinator of Entertainment Programming and Operations.. (QR flyers, carol books, attire, optional hats.)
Timing: About 2 weeks before event. Let It Snow (5+ Day Version) SOP rule: Yes.
Check out Holiday Sweaters with ED, record on checkout sheet; issue provided Elf Shirt to vocalists.. (No personal holiday sweaters/sweatshirts; return all signed-out sweaters at season end; failure may lead to accountability/discipline.)
Timing: Before event. Let It Snow (5+ Day Version) SOP rule: Yes.
Technician tests snow machines in advance and confirms placement; file IssueTrak ticket if needed; contact Lighting Support for operation questions.. (Placement varies by ship; Bluetooth Wireless TX/RX ordered for Dream, Spirit, Vista Class.)
Timing: Before event. Let It Snow (5+ Day Version) SOP rule: Yes.
ED, ETM, Cast Manager, CD, and YPD meet; confirm schedule and readiness with all Entertainment Managers.. (Select show version for ship; connect ED with Playlist Cast Manager to ensure show ready before holiday programming.)
Timing: Before first show. Holiday Show SOP rule: Yes.
Arrange aisle walk-down team, approximately 40; more recommended, about 10 per aisle on each of two levels. Share lyrics and rehearse if possible; team members alternate facing directions.. (Coordinate with other departments.)
Timing: Before first show. Holiday Show SOP rule: Yes.
ED/Hotel Director/ETM locate fireplace-scene furniture; it may remain backstage for the season. Cast Santa, searching Entertainment first and other departments next; confirm costume onboard.. (Consult Overview Santa casting rules; resolve photo availability with Photo Manager.)
Timing: Before show. Holiday Show SOP rule: Yes.
YPD confirms Grinch performer for season and works with Cast Manager to schedule Playlist teaching visits; coordinate Youth Team availability and show time.. (Dancers teach Sharks 9–11 and teens/Circle C/Club O2 separately; singers meet Stingrays 6–8. Schedule Penguins 2–5 ornament-making.)
Timing: Before show. Holiday Show SOP rule: Yes.
Youth makes/decorates Frosty storybook onboard; YPD ensures music/lyrics available; arrange Candy Canes for children with Santa photos and Playlist pre-show.. (No storybook shell is sent. Youth may create DIY antlers for Penguins/Stingrays if applicable.)
Timing: Before show. Holiday Show SOP rule: Yes.
Maintain two copies of show scripts/lyrics onboard. CD reviews ship-specific script and edits/prints Frosty script; personalize eight Playlist name placeholders.. (One copy in dressing room, one at Guest Services; Frosty storybook and printed script are separate.)
Timing: Before show. Holiday Show SOP rule: Yes.
Confirm supply shipment; if no receipt or fewer than 2 weeks remain, contact Coordinator of Entertainment Programming and Operations.. (See set/candles/props list below; quantities mostly not stated.)
Timing: About 2 weeks before event. Holiday Show SOP rule: Yes.
Fun Squad sets youth-reserved seating: Sharks/Circle C/Club O2 ages 9–17, house left rows 3–5 (first row Cast); Stingrays 6–8, center rows 3–4; Penguins 2–5, house right rows 3–4. Set Special Accommodations, Guest Watch, and Welcome Aboard VIP reserved signs.. (ED/YPD advise if more rows needed; if show follows Bingo, reserve signs before Bingo. Guest Watch Fun Squad collects microphone and Cast Manager phone; ensure Lounge clean.)
Timing: Before first show. Holiday Show SOP rule: Yes.
ED/YPD coordinate interpreter seating outside designated areas where requested; ED advises Cast Manager to avoid performer hazards.. (Keep ADA reserved signs until show start; remove only at show start if no other seats remain. Accessible seats are last choice for nondisabled guests.)
Timing: Before show. Holiday Show SOP rule: Yes.
Fun Squad wears provided Holiday Sweaters; Youth wears provided Elf T-shirts/hats, not personal holiday apparel.. (Penguins/Stingrays may wear camp-made antlers if applicable.)
Timing: Before show. Holiday Show SOP rule: Yes.
Confirm Grinch performer(s), guide(s), costume condition, and training; YPD owns staffing/costume compliance.. (Youth Team is sole costume user unless YPD notifies ED that no Youth performer is available and cast assists until replacement.)
Timing: Before first holiday voyage. The Grinch Character Appearances SOP rule: Yes.
Check costume/props shipment receipt; if no receipt or fewer than 2 weeks remain before first holiday cruise, contact Manager, Youth Programs.. (One Grinch costume and one festive costume; Grinch tree/presents arrives with holiday decorations, excluding Australia. Exact item counts generally not specified.)
Timing: About 1 month before event; follow up if under 2 weeks remain. The Grinch Character Appearances SOP rule: Yes.
Plan at least two December crew surprise appearances; add more on longer itineraries as ED/CD/YPD decide.. (RFF gives no schedule/duration for surprise appearances.)
Timing: Before ship decorations/first appearance. The Grinch Character Appearances SOP rule: Yes.
Confirm venue, appearance cue, guide route, entry/exit, music, and guest-facing explanation if character leaves.. (Additional appearances require approval; send inquiries to Youth Managers. Character costumes cannot be used for crew events/parties or outside the authorized character program without permission.)
Timing: Before each appearance. The Grinch Character Appearances SOP rule: Yes.
Confirm supplies; if no receipt record or fewer than 2 weeks remain, contact Coordinator of Entertainment Programming and Operations.. (Menorah/bulbs, service pamphlets, dreidels, frozen gelt; announce expected high attendance to F&B where relevant.)
Timing: About 1 month before event; follow up if under 2 weeks remain. Hanukkah Service SOP rule: Yes.
ED finds Jewish-faith staff lead for each evening; if none onboard, plan to ask guests before service; CD fallback uses respectful supplied script and invites practicing guests to lead blessings.. (Prioritize practicing Jewish leader; do not presume CD leads.)
Timing: Before Dec. 4. Hanukkah Service SOP rule: Yes.
ED arranges Shabbat quiet lounge for Dec. 4 and Dec. 11 with Groups Coordinator.. (Separate, unhosted gathering space.)
Timing: Before Dec. 4. Hanukkah Service SOP rule: Yes.
Set up Menorah in event-specific position; check bulbs; keep unlit until first service.. (6-ft or 9-ft Menorah onboard in Entertainment Storage or Electrical Officers Storage. Do not use muted power source.)
Timing: With holiday décor installation. Hanukkah Service SOP rule: Yes.
Content Specialist downloads correct digital content to player; verify schedule for all-day Dec. 4–12 display.. (`ENT_Dec Hanukkah HORZ.mp4`; Shoreside schedules content on applicable ships.)
Timing: 3 days before Dec. 4. Hanukkah Service SOP rule: Yes.
Request instructions and prepare game materials.. (Print Shop: 3 color copies of Dreidel Game Instructions, cut and laminate for season.)
Timing: Before first Dreidel Game. Hanukkah Service SOP rule: Yes.
Notify Food Operations Manager gelt is frozen; collect chocolate gelt from FOM when delivered; advise Food & Beverage if high attendance expected (homeports historically high: Miami, Port Canaveral, Tampa, Long Beach).. (Approximately 75 chocolate coins per session, divided equally across Hanukkah; one dreidel per group of 4–10.)
Timing: In advance. Hanukkah Service SOP rule: Yes.
Recruit applicants by shipwide email or job flyer in high-traffic crew areas; ED casts Santa and obtains manager approval for the required commitment.. (Job flyer in Supplemental Materials; inclusive selection consistent with applicable nondiscrimination requirements.)
Timing: Before holiday season. Santa Appearances SOP rule: Yes.
Review “Guide to Being Santa on the High Seas” one-sheet in Supplemental Materials; obtain the missing one-sheet, verify costume/accessories, and arrange missing items through Wardrobe Requisition Form.. (SOP note: the Overview references a separate Santa best-practices one-sheet whose contents were not supplied; obtain it.)
Timing: Before first appearance. Santa Appearances SOP rule: Yes.
Confirm complete Santa look: red velvet jacket with white fur trim; red velvet pants; belly filler; Santa hat; black wide belt/buckle; boot/shoe tops/covers with white faux-fur cuffs; white gloves; gold glasses; wig; beard; blush.. (Playlist Cast Manager responsible for costume items; blush supplied to ED with makeup brush.)
Timing: Before first appearance. Santa Appearances SOP rule: Yes.
Book four 2-hour photo sessions: Portraits; Christmas Tree; daytime around-ship on Elegant Evening; around-ship after sailing on casual evening. Reserve up to 4 hours/week for eligible Entertainment appearances.. (Additional appearances per event RFF; specific dates/times are according to schedule, not specified here.)
Timing: Before voyage schedule finalized. Santa Appearances SOP rule: Yes.
Confirm schedule, Santa entrance, costume, photo line coverage, photo availability and non-overlap with Grinch.. (Gift bag and handbell; keep Santa and Grinch out of each other’s sight and never present simultaneously.)
Timing: Before each event/photo session. Santa Appearances SOP rule: Yes.
Confirm custom mailbox and metal stand are received with ship decorations.. (Mailbox lock code 225.)
Timing: With holiday décor delivery. Wishes for Santa Mailbox SOP rule: Yes.
Place supplied “Dear Santa” letters in metal stand directly next to mailbox; place mailbox in visible Atrium location (Excel: Deck 6 Mid promenade).. (Color letter copies supplied; additional copies can be printed onboard.)
Timing: Before opening mailbox. Wishes for Santa Mailbox SOP rule: Yes.
Request 1 color Wishes for Santa sign from onboard Print Shop; schedule correct SeaMS blurb for ship class.. (Non-Excel blurb specifies Atrium Lobby; Excel blurb omits location.)
Timing: Before voyage begins. Wishes for Santa Mailbox SOP rule: Yes.
Confirm supplied event materials and coordinate craft with Youth; if shipment is unrecorded or fewer than the applicable lead time remain, contact Coordinator of Entertainment Programming and Operations.. (Supplies generally arrive about 2 weeks before US event / 4 weeks before AUS event. Youth craft quantities not specified.)
Timing: T-14 days US / T-28 days AUS. Holly Jolly Family Party SOP rule: Yes.
Choose permitted venue and late-morning/afternoon slot; exclude Elegant Evening.. (Atrium / Secondary Lounge / Nightclub; 30–45 minutes.)
Timing: Before scheduling. Holly Jolly Family Party SOP rule: Yes.
Check Culture Essentials, required health/safety modifications, ADA and Digital Content Compliance; review Smooth Sailing Safety and Compliance Protocols.. (Avoid modifications that increase risk; consult ED if activity/risk is uncertain.)
Timing: Before event. Holly Jolly Family Party SOP rule: Yes.
Arrange Youth Holiday Craft and confirm milk-and-cookie service with Food Operations.. (Craft for Junior Cruisers; passive or CD-hosted. Food quantities not specified.)
Timing: Before event. Holly Jolly Family Party SOP rule: Yes.
Confirm whether character/photo staffing is available and choose one character plan.. (Seuss character or Santa alternate only, never together. Photographer is conditional on staffing.)
Timing: Before event. Holly Jolly Family Party SOP rule: Conditional.
Obtain the updated holiday background graphic shared separately before December 1.. (Digital graphic; exact filename/transfer deadline not specified.)
Timing: Before Dec 1. Love & Marriage: Underneath the Mistletoe SOP rule: Yes.
On eligible holiday voyage after Dec 1, schedule in Main Lounge as replacement for regular Love & Marriage.. (Longer voyages may schedule both at ED discretion.)
Timing: Before scheduling. Love & Marriage: Underneath the Mistletoe SOP rule: Yes, where scheduled.
Follow Love & Marriage RFF for standard setup and couple selection.. (This SOP does not reproduce selection criteria or technical setup.)
Timing: Before show. Love & Marriage: Underneath the Mistletoe SOP rule: Yes.
Check delivery of Grinch Games supplies; escalate missing shipment or insufficient lead time to Coordinator of Entertainment Programming and Operations.. (Standard supply receipt timing; Appendix #1 item source is Shoreside.)
Timing: T-14 days US / T-28 days AUS. Grinch Games SOP rule: Yes.
Select sea or port day and permitted lounge with screen.. (30–45 min. Screen required.)
Timing: Before event. Grinch Games SOP rule: Yes.
Review safety protocols and decide whether a Risk Assessment is needed; do not change games in a way that increases risk.. (Consult ED if unsure.)
Timing: Before event. Grinch Games SOP rule: Yes.
Check receipt of supplied boxes, colored dice and cones; if missing/late, contact Coordinator of Entertainment Programming and Operations.. (Supplies arrive about 2 weeks US / 4 weeks AUS before event; dice/cones through Team X Request Form per Appendix #1.)
Timing: T-14 days US / T-28 days AUS. The Last Grinch Standing SOP rule: Yes.
Select a Sea Day and Lido Deck time slot; plan for 30 minutes.. (No exact time-of-day specified.)
Timing: Before event. The Last Grinch Standing SOP rule: Yes.
Review safety guidance; assess Lido floor condition and prepare safe equivalent relay.. (If floor is too hot or unsafe, use standing relay.)
Timing: Before event. The Last Grinch Standing SOP rule: Yes.
Select suitable US or AUS versions from the seven requested blurb families and set against voyage's regular trivia lineup.. (RFF says may replace; voyage scheduling overview gives replacement/use-all variants by itinerary length.)
Timing: Before schedule is finalized. Holiday Trivia SOP rule: Yes, where scheduled.
Retrieve relevant holiday trivia from RFF Trivia folder.. (No file names given for trivia package files.)
Timing: Before event. Holiday Trivia SOP rule: Yes.
Select the holiday bingo session in the required date window; reuse Christmas Eve/Christmas Day session if one exists.. (Once per voyage.)
Timing: Before scheduling. Holiday Bingo SOP rule: Yes.
Select itinerary/market version: 5+ day mystery/EFFY replacement or 3–4 day WAB-themed session; select US or AUS prize variant.. (EFFY variation only where applicable.)
Timing: Before event. Holiday Bingo SOP rule: Yes.
Obtain standard Bingo Programming Guidelines and confirm base-game execution, prize handling and any ship-specific procedures.. (Source directs to standard Welcome Aboard and Mystery/EFFY Bingo guidelines.)
Timing: Before event. Holiday Bingo SOP rule: Yes.
Check supplied US gift bags/tissue and staff attire; if shipment missing/late, contact Coordinator of Entertainment Programming and Operations.. (Standard supply arrival: about 2 weeks US / 4 weeks AUS. Quantities not specified.)
Timing: Before event. Holiday Bingo SOP rule: Yes.
Schedule class each cruise and decide whether it replaces regular class.. (It may replace an existing dance class.)
Timing: Before schedule finalized. Holiday Dance Class SOP rule: Yes.
Review Dance Class RFF hosting guidance and locate instructional video(s).. (Instructional videos in department shared Dance Class folder; no filenames specified.)
Timing: Before event. Holiday Dance Class SOP rule: Yes.
Select host Cast Members and prepare both standing and seated options.. (Seated version required.)
Timing: Before event. Holiday Dance Class SOP rule: Yes.
Check receipt of Snow Globe Ornament and Grinch Stocking kits; distribute quantities across holiday cruises as needed.. (Shoreside-sent; exact counts not specified. If shipment absent or lead time short, contact Coordinator of Entertainment Programming and Operations.)
Timing: T-14 days US / T-28 days AUS. Creativity at Sea / Arts & Crafts (and Coloring at Sea, Holiday Coloring Sheets) SOP rule: Yes.
Review sea-day count and supplies; if scheduling two holiday sessions, confirm 2+ Sea Days and adequate kits.. (Two sessions are permitted only if supplies allow. Sessions can replace regular Creativity at Sea.)
Timing: Before scheduling. Creativity at Sea / Arts & Crafts (and Coloring at Sea, Holiday Coloring Sheets) SOP rule: Conditional.
Prepare themed sheets for Coloring at Sea in addition to standard coloring sheets.. (RFF Supplemental Materials; Appendix says onboard B&W printing; quantities not specified.)
Timing: Before event. Creativity at Sea / Arts & Crafts (and Coloring at Sea, Holiday Coloring Sheets) SOP rule: Yes, for themed coloring.
Update ship-specific information on answer sheets before sending to Print Shop.. (Source notes point to “Turkey Hunt materials” in RFF Supplemental Materials despite Holiday Snow Friends Hunt title.)
Timing: Before print request. Holiday Snow Friends Hunt SOP rule: Yes.
Check availability of print materials and raffle box; if shipment problem or insufficient lead time, contact Coordinator of Entertainment Programming and Operations.. (Printed on board; general supply receipt schedule.)
Timing: T-14 days US / T-28 days AUS. Holiday Snow Friends Hunt SOP rule: Yes.
Choose self-guided hunt (once per cruise) or hosted event during standard trivia/activity line-up.. (No exact time/duration for hosted version specified.)
Timing: Before calendar lock. Holiday Snow Friends Hunt SOP rule: Yes.
Confirm musicians have suitable holiday repertoire; otherwise do not schedule the non-Rockband set.. (Appropriate repertoire is condition for non-Rockband booking.)
Timing: Before scheduling. Jingle Bell Jam SOP rule: Yes, if scheduled.
Place event as replacement for regular music set when used in that slot.. (No requirement to add in addition to usual set.)
Timing: Before scheduling. Jingle Bell Jam SOP rule: As scheduled.
Provide approved holiday attire to musician(s); verify whether staff checkout/return applies to selected item.. (No specific attire item/count listed in event section.)
Timing: Before event. Jingle Bell Jam SOP rule: Yes.
Choose the one-hour period and venue under standard Karaoke Hour procedures.. (Venue and staff not specified here.)
Timing: Before schedule lock. Carol-oke (Karaoke Hour) SOP rule: As scheduled.
Confirm vessel has String Trio and is not on the explicit exclusion list; schedule only if eligible.. (Five-plus-day voyage requirement; exclusions PA, EL, LM, RD, SN, SH.)
Timing: Before scheduling. ‘Twas the Night Before Christmas SOP rule: Yes.
ED schedules rehearsal with CD, Music Manager, Entertainment Technical Manager, String Trio.. (Rehearse script and timed strings/music cues in advance.)
Timing: Before event. ‘Twas the Night Before Christmas SOP rule: Yes.
Check printed QR flyers/carol books and onboard Story Book; escalate supply shipment issue under normal supply rules.. (General supply lead times apply; Story Book already onboard.)
Timing: T-14 days US / T-28 days AUS. ‘Twas the Night Before Christmas SOP rule: Yes.
Schedule one holiday movie night.. (Apply voyage matrix outside this event block for whether one or more screenings are required.)
Timing: Before cruise. Dive-In / Holiday Movie Programming SOP rule: Yes.
Confirm receipt of The Polar Express and secondary holiday title when identified.. (Title shipped with December orders. Secondary title not named.)
Timing: December movie order. Dive-In / Holiday Movie Programming SOP rule: Yes.
Content Specialist verifies movie is received in good working order in IssueTrak with rest of month’s licensed titles.. (Required verification explicitly stated.)
Timing: On receipt, before screening. Dive-In / Holiday Movie Programming SOP rule: Yes.
Shift Elegant Night to Christmas evening.. (Applies regardless of voyage day.)
Timing: Before voyage schedule finalized. Elegant Evening SOP rule: Yes.
Schedule two Elegant Nights: one earlier and one on Christmas.. (Applies even when voyage is 5 days or less.)
Timing: When normal Elegant Night is near cruise end. Elegant Evening SOP rule: Conditional.
ED communicates schedule with HD, Hotel Ops Team, Photo Manager and other relevant departments.. (Shipwide changes; no exact notice interval specified.)
Timing: In advance of Christmas. Elegant Evening SOP rule: Yes.
Refer menu questions to Director, Culinary Operations.. (Not a separate menu specification.)
Timing: If two Elegant Nights. Elegant Evening SOP rule: Conditional.
Block this date from Holly Jolly Family Party.. (Explicit restriction: Holly Jolly not on Elegant Evenings.)
Timing: When scheduling Holly Jolly. Elegant Evening SOP rule: Yes.
ED checks with Youth Director which offerings are scheduled and whether any additional activities are planned.. (Activities in Youth Celebrations Activity Bank; additional requirements, if any, may come from Shoreside Youth Operations.)
Timing: Before holiday activities are finalized. Youth Operations and Other Departments SOP rule: Yes.
Plan inside-only holiday decoration of Youth spaces.. (Do not decorate outside Youth spaces; no material quantities specified.)
Timing: Before holiday season. Youth Operations and Other Departments SOP rule: Yes.
Coordinate youth Holiday Show participation and Playlist Cast visits to teach songs/dance.. (Camp Ocean: Penguins create ornaments with staff; Stingrays ages 6–8 sing “My Christmas Tree” and “Somewhere in My Memory” with Playlist Singers; Sharks learn “Twas the Night Before Christmas” with Playlist Dancers. Circle “C”/Club O2 Playlist Dancers teach “Twas the Night Before Christmas.” Specific rehearsal/deadlines are not stated in this overview section.)
Timing: Before Holiday Show. Youth Operations and Other Departments SOP rule: As offered.
Coordinate Holiday Craft/Jingle Bell Craft and youth staff attendance with Entertainment.. (Activities RFF calls it Holiday Craft; Overview calls it Jingle Bell Craft. Craft details/quantity not specified.)
Timing: Before Holly Jolly. Youth Operations and Other Departments SOP rule: If Holly Jolly scheduled.
YPD coordinates with Food Operations to confirm cookie delivery time and flavors; advise quantity.. (Three options: Reindeer, Santa, Carrot; no nuts. Target one set per family, ages 2–11.)
Timing: Christmas Eve, at least 48 hours before. Youth Operations and Other Departments SOP rule: Yes.
Coordinate specially marked bags with Food Operations; order Brown Cookie Bag via Net-Chef #549943; if unavailable, use plain brown paper bags.. (No bag quantity specified; coordinate to expected families.)
Timing: Before Christmas Eve. Youth Operations and Other Departments SOP rule: Yes.
Print and distribute Grinch Good Deed Tracker cards/certificate in B&W early in cruise; plan end-of-cruise camp party.. (If scheduling permits, Grinch visits and congratulates children for growing hearts 3x bigger. Tracker/card count not stated.)
Timing: Before youth Grinch-mas party. Youth Operations and Other Departments SOP rule: As scheduled.
Embarkation day
Fun Squad places supplied Santa mailbox, stand, 'Dear Santa' letters, and 1 colored sign in visible Atrium location.
Refill letters throughout cruise.
Host Spirit of the Season: Tree Lighting at Atrium (not specified in SOP). Follow placement rule: First Atrium Moment, on embarkation/first night only; Atrium. Applies all voyage lengths except Excel Class and Australia-homeport ships. Australia-homeport ships use the modified Australia guide; Excel Class incorporates elements in its Holiday Show. Adventure and Encounter have Caroling instead of Tree Lighting. Keep tree lights off immediately after debarkation and from embarkation until the evening ceremony; after the ceremony, keep lit for the rest of the voyage.
Source: RFF 02, pp. 1, 3–10.
Turn tree lights off; leave off through embarkation until evening ceremony.. (Preserve evening surprise.)
Timing: Immediately after debarkation. Spirit of the Season: Tree Lighting SOP rule: Yes.
Cruise days
Host ‘Tis the Season (5+ Day Version) at Atrium (not specified in SOP). Follow placement rule: 5+ day voyage Atrium Moment; second Atrium Moment each holiday voyage, not on the final voyage day. Caroling and Santa appearance; no snow machines or Ugly Sweater Competition in this version. Applies to US ships other than Excel Class and Australia homeports. Do not have the Grinch or Photo’s other Santa character present on the ship at the same time as Santa. Adapt to ship and guest demographics with Fleet Supervisor.
Source: RFF 04, pp. 1–11; Overview RFF, p. 16.
Host Let It Snow (5+ Day Version) at Atrium (not specified in SOP). Follow placement rule: 5+ day voyage Atrium Moment, scheduled as the final/last Atrium Moment; includes caroling, falling snow where permitted, and Ugly Sweater Competition. Applies to US ships other than Excel Class and Australia homeports. Breeze, Firenze, Horizon, Panorama, Sunshine, Vista, and Venezia do not use snow because of Atrium décor; use the “Caroling” alternative blurb. Competition may move to a separate Main Lounge event on exceptionally busy Dec. 25 only if no conflict. Keep Grinch separate from Santa and Photo’s other Santa character.
Source: RFF 05, pp. 1–12; Overview RFF, p. 16.
Host Holiday Show at Main Lounge (not specified in SOP). Follow placement rule: Schedule each holiday voyage under Entertainment Programming Standards. Main Lounge. Applies all voyage lengths except Excel Class, which uses modified show versions; Panorama uses its separate “Spirit of Christmas” version. Remove The World Works Here from December programming. Do not replace Main Lounge Bingo; do not replace a Main Show except Christmas Eve with Fleet ED approval. Overview recommends two shows on the week before and week of the Christmas voyage for relevant US sailings; Australia 3–4-day can schedule two during those weeks, and 5+ day is scheduled twice. In cast change, ships other than Sunshine prioritize opening the Holiday Show on all holiday voyages; Sunshine uses a Guest Entertainer Holiday Show during cast change instead of the Playlist cast show, includes Santa, and requires rehearsal during Guest Entertainer rehearsals. For two offerings: first offering Camp closed; second Camp open and Youth Team assists.
Source: RFF 06, pp. 1–27; Overview RFF, pp. 13, 15–21, 30–31.
Host The Grinch Character Appearances at Varies by scheduled appearance (Per SOP). Follow placement rule: Character use throughout holiday season on all ships/voyage lengths; appearances begin after ship decorations are installed, between Nov. 22 and the Dec. 25 voyage, even if a voyage has no Holiday Show. Schedule at least two crew surprise appearances in December; longer itineraries may add appearances at ED/CD/YPD discretion. Required appearances include Lido Sail Away, Main Lounge FAFA/S.E.E., Holiday Show, Atrium photo opportunity, Excel Family Holiday Celebration, and Thing 1 & Thing 2 Birthday Breakfast; optional locations include Back Lounge Family Comedy, Last Grinch Standing, Grinch Games, Promenade, Lido, Camp Ocean and crew area (avoid costume dirt/damage). Never use at Seuss Parade or Storytime. For Holiday Show, follow E05’s two-appearance sequence and post-show Atrium photos after a brief break; Grinch must exit before Santa enters and may not be present or seen with Santa simultaneously.
Source: RFF 09, front matter and pp. 4–19; Holiday Show RFF 06, pp. 23–27; Overview RFF, pp. 6–7, 13–14, 26.
Host Hanukkah Service at Atrium, or Deck 6 midship for Excel Class (not specified in SOP). Follow placement rule: Applies all ships and voyage lengths. Host a Jewish service every evening Dec. 4–11, with Menorah lighting, blessings and songs; nightly service scheduled at 5:30 p.m. Night 1 Dec. 4 and night 8 Dec. 11 may shift earlier for Shabbat, and Menorah must be lit before sunset. SOP note: the Hanukkah front sheet says Dec. 4–12, while hosted services run Dec. 4–11; Menorah and display remain through Dec. 12. Dreidel game is 30 minutes before or after the service; first game is hosted, later occurrences may be free play. Digital display plays all day Dec. 4–12; correct content must be downloaded 3 days beforehand.
Source: RFF 11, pp. 1, 3–14; Overview RFF, pp. 8, 14–21.
Host Santa Appearances at Photo venues and Entertainment venues per their event guides (Per SOP). Follow placement rule: Four required photo sessions per cruise, 2 hours each: Portraits; Christmas Tree; two around-ship sessions—daytime on Elegant Evening and after setting sail on a casual evening. Up to 4 hours/week for Entertainment appearances/photos: Spirit of the Season: ‘Tis the Season; Holiday Show with Guest Entertainer; Holiday Show with Playlist Cast; ‘Tis the Season Excel Class; Holly Jolly Family Party if Cat in the Hat is unavailable. Follow event-specific placements and timing. Never pick up children or allow them on Santa’s lap. Grinch and Santa must not be present together; relevant Atrium caroling variants also prohibit Photo’s other Santa character at the same time.
Source: Overview RFF, pp. 25–26; Overview Appendix #1, p. 32; supporting event references E02–E05.
Host Wishes for Santa Mailbox at Atrium, visible location (Per SOP). Follow placement rule: Operates throughout voyage. Standard ship placement is a visible Atrium location; Excel Class uses Deck 6 Mid “promenade” area. Schedule the Atrium Wishes for Santa blurb on non-Excel ships. The specific mailbox item is part of holiday décor; use its dedicated Overview instructions and do not apply Excel placement to other ships.
Source: Overview RFF, pp. 5, 8, 23, 32.
Host Holly Jolly Family Party at Atrium / Secondary Lounge / Nightclub (30–45 min). Follow placement rule: Schedule 30–45 minutes in late morning or afternoon; never schedule on an Elegant Evening. Venue is Atrium, Secondary Lounge, or Nightclub. Family event for all ages. Character is optional and staffing-dependent. If a Seuss character is unavailable, Santa may substitute; Santa and a Seuss character must never be present together. Digital event blurb is “Holly Jolly Family Party.”
Source: December Holiday Activities RFF, pp. 8–11; December Holiday Overview RFF, pp. 9, 11, 29; Seuss character-use and animator-safety appendices in Activities RFF, pp. 31–33.
Host Love & Marriage: Underneath the Mistletoe at Main Lounge (not specified in SOP). Follow placement rule: Program on holiday voyages after December 1; replaces regularly scheduled Love & Marriage. Longer voyages may schedule both versions at ED discretion. Main Lounge. US and AUS SeaMS blurb variants are Holiday Love & Marriage (US) / Festive Love and Marriage (AUS). Duration and show run-time are not specified in this RFF.
Source: December Holiday Activities RFF, pp. 5, 12–13; December Holiday Overview RFF, pp. 15–21 (scheduling summaries).
Host Grinch Games at Main/Secondary Lounge (screen required (30–45 min). Follow placement rule: Sea Day or Port Day; 30–45 minutes; Main or Secondary Lounge with screen (one-sheet also permits Main, Aft, or Sub Lounge activation). Five rounds; highest total points wins. Two audience teams. Grinch appearance may be used if staffing allows, especially as judge in wrapping round; if animator appears, assign Character Guide. Event itself is optional on some short itineraries and required on others; this library records no voyage applicability table.
Source: December Holiday Activities RFF, pp. 7, 14–17; Appendices #1–3, pp. 29–33; December Holiday Overview RFF, pp. 15–21 (scheduling summaries); Grinch RFF, pp. 7–8, 17–19.
Host The Last Grinch Standing at Lido Deck (not specified in SOP). Follow placement rule: Sea Day only; 30 minutes; Lido Deck. Elimination-style three rounds. Host selects two teams of 8 guests plus one Junior Cruiser per team at game start. If supplied gift boxes are unavailable, prepare wrapped substitutes as described. Grinch may appear if staffing allows; any appearance requires Character Guide. Optional/required voyage application is determined elsewhere; do not infer here.
Source: December Holiday Activities RFF, pp. 8–9, 18–21; Appendix #1 supplies, pp. 29–30; Appendices #2–3, pp. 31–33; Grinch RFF, pp. 7–8, 17–19.
Host Holiday Trivia at Not specified in SOP. Trivia host/staffing and venue are not specified (not specified in SOP). Follow placement rule: Holiday/Festive trivia is available on December Holiday voyages and may replace regularly scheduled trivia. The Overview requires at least one replacement on 3–4-day US voyages; on 5+ day voyages, use all supplied trivia options including Guess That Song and replace existing trivia. The Australia overview similarly requires replacement of at least one existing trivia on 3–4-day itineraries and says to use all options and replace regular trivia on 5+ day itineraries. Keep US/Festive (AUS) content variants as supplied; no event duration/venue is stated here.
Source: December Holiday Activities RFF, pp. 5–8, 24; December Holiday Overview RFF, pp. 15–21 (scheduling summaries).
Host Holiday Bingo at Standard Bingo venue, host and duration not re-specified in this RFF (not specified in SOP). Follow placement rule: Schedule once per voyage on all December Holiday voyages; if there is a bingo session on Christmas Eve or Christmas Day, use that session. For 5+ day itineraries (>2 sessions), replace the $1000 Mystery/EFFY Bingo session; US runs 3 games, AUS 5 games; final winner(s) choose from 3 US or 5 AUS gift bags with prizes up to $1,000; no additional money. On 3–4 day itineraries (two sessions), theme Welcome Aboard Bingo; run standard format through final game, then winner chooses among 3 US bags ($100/$200/$300) or 5 AUS bags ($100/$100/$200/$200/$300); chosen bag sets award and Bingo VIP status. This replaces standard WAB prize, not additional. EFFY-specific blurb applies only where EFFY Bingo is applicable. Crew wears provided holiday sweaters or elf shirts.
Source: December Holiday Activities RFF, pp. 5–6, 22–23; Appendix #1, pp. 28–29; December Holiday Overview RFF, pp. 15–21 (voyage scheduling variants).
Host Holiday Dance Class at Not specified (not specified in SOP). Follow placement rule: Schedule a holiday-themed dance class each cruise; it may replace a regularly scheduled dance class. Cast Members host and class includes a seated version. Featured song: “Oh Santa!” No duration or venue specified.
Source: December Holiday Activities RFF, p. 23; December Holiday Overview RFF, pp. 15–21 (scheduling summaries).
Host Creativity at Sea / Arts & Crafts (and Coloring at Sea, Holiday Coloring Sheets) at Not specified. Creativity at Sea standard activity staffing/venue not restated (not specified in SOP). Follow placement rule: Holiday craft kits are for Creativity at Sea. Ships with 2 or more Sea Days may schedule two holiday craft sessions if supplies allow; sessions may replace regularly scheduled Creativity at Sea. Overview’s scheduling summaries separately state that ships with one Sea Day must schedule Arts and Crafts on specified voyage classes; some summaries also say may replace an activity. Do not infer the vessel applicability here. Coloring at Sea should use themed sheets in addition to standard coloring sheets; holiday sheets are onboard-printed B&W, quantity not stated.
Source: December Holiday Activities RFF, p. 22, Appendix #1, pp. 27–28; December Holiday Overview RFF, pp. 8–9, 15–21; Youth Operations in Overview, pp. 11–12.
Host Holiday Snow Friends Hunt at Shipwide hunt (not specified in SOP). Follow placement rule: May be scheduled once per cruise. Alternatively, schedule as a hosted event during the standard trivia/activity lineup. Unhosted hunt allows guests several days to search. Place answer sheets at Coffee Shop and table tents in visible ship locations. Never tape tents to holiday decorations, including Tree, Menorah, or Santa Mailbox. If hosted event selected, follow the event format the ship schedules; no hosted-game instructions are specified.
Source: December Holiday Activities RFF, pp. 8, 23–24, Appendix #1, pp. 27–28; December Holiday Overview RFF, p. 8.
Host Jingle Bell Jam at Venue, duration and exact musician count not specified. Rockband or other qualified act/musicians (not specified in SOP). Follow placement rule: Special Rockband set featuring holiday songs; may replace a regularly scheduled music set. Non-Rockband musicians may be booked if they have appropriate repertoire. Musician(s) wear approved holiday attire. Themed cocktails available for purchase. Overview classifies as optional where time permits and if musicians have holiday repertoire; it can replace an existing set. Venue and duration not specified.
Source: December Holiday Activities RFF, pp. 7, 24; December Holiday Overview RFF, pp. 15–21 (scheduling summaries).
Host Carol-oke (Karaoke Hour) at One hour (not specified in SOP). Follow placement rule: Guests are encouraged to sing holiday songs during the hour. May be scheduled as optional on non-Excel itineraries if time permits; required as an additional activity in Excel-class scheduling summary. No venue, staffing, or karaoke-machine setup information provided.
Source: December Holiday Activities RFF, pp. 7, 22; December Holiday Overview RFF, pp. 15–21 (scheduling summaries).
Host ‘Twas the Night Before Christmas at Atrium/Center Stage (not specified in SOP). Follow placement rule: 30 minutes total at Atrium/Center Stage; schedule only on ships with a String Trio on 5+ day voyages. Explicitly excluded ships: PA, EL, LM, RD, SN, SH. Three-part program: 10-minute preshow, 15-minute storytime, 5-minute finale. In Excel-class programming, transition to ‘Tis the Season show; otherwise transition to Santa photo opportunity if schedule permits. CD and String Trio host. A rehearsal is required beforehand, arranged by ED with CD, Music Manager, Entertainment Technical Manager, String Trio and CD. Note: source says “CD” twice in rehearsal role list; retain needed roles once, without interpreting duplicated label.
Source: December Holiday Activities RFF, pp. 7–8, 24–25; Appendix #1, pp. 28–29; December Holiday Overview RFF, pp. 8, 21 (Excel scheduling).
Host Dive-In / Holiday Movie Programming at Carnival Seaside Theater (not specified in SOP). Follow placement rule: Program one holiday movie night each cruise at Carnival Seaside Theater. Primary title is The Polar Express (G), runtime 1 hour 40 minutes. Secondary holiday-themed title is TBD; to be confirmed/communicated closer to December. The Overview says Dive-In Movies required on 5+ day US/Australia voyages; additional Dive-In movies are optional on specified short itineraries and Excel class. Event activity SOP’s short-voyage schedules describe additional holiday Dive-In Movies as optional. Do not assume this one-night overview overrides the scheduling matrix supplied elsewhere.
Source: December Holiday Overview RFF, pp. 16–20, 23; December Holiday Activities RFF, pp. 15–21 (scheduling summaries, where applicable).
Host Elegant Evening at Shipwide (not specified in SOP). Follow placement rule: Christmas evening must be Elegant Night regardless of which voyage day it falls on. If the normal Elegant Night falls near the end of the cruise (even on voyages of 5 days or less), schedule two Elegant Nights: one earlier in the voyage and one on Christmas. Raise scheduling concerns to Fleet ED. When two Elegant Nights create menu questions, contact Director, Culinary Operations. This date is a hard no-go for Holly Jolly Family Party.
Source: December Holiday Overview RFF, pp. 23–24, 29; December Holiday Activities RFF, pp. 10–11 (Holly Jolly restriction).
Host Youth Operations and Other Departments at Camp Ocean, Circle “C”, Club O2 / Youth venues (not specified in SOP). Follow placement rule: Youth venues run themed activities through the holiday month; Youth spaces may be decorated inside only. Youth staff provide Holiday Craft (Activities RFF) / Jingle Bell Craft (Overview RFF) during Holly Jolly and assist as needed. Youth coordinates Holiday Show participation and may conduct end-of-cruise Grinch-mas party if scheduled. Cookies for Santa occurs Christmas Eve after 5:00 PM at Camp Ocean Reception/Sign-out Desk; Food delivery by 3:00 PM. Beverage themed drinks are available for purchase throughout season; Christmas evening is Elegant Night with menu specific to voyage length. Photo has dedicated themed backdrops through holiday season across casual/elegant nights per operational needs; staffing-dependent photographer at relevant events. Casino has no special seasonal operations scheduled unless additional requirements are sent. This is a cross-department activity library, not a voyage-availability table.
Source: December Holiday Overview RFF, pp. 1, 9, 11–12, 29; December Holiday Activities RFF, pp. 9, 11, 26, Appendices #1–3, pp. 27–33; Grinch RFF, pp. 6–19 (character operations and usage).
DJ plays pre-event set; Fun Squad welcomes guests, offers hats if applicable, helps guests access QR lyrics, and lends carol books.. (“Carol of the Bells”; “Christmas Canon”; “I Guess It’s Christmas Time”; “Somewhere in my Memory.”)
Timing: Day-of, 15 min before. Spirit of the Season: Tree Lighting SOP rule: Yes.
Place/prepare 5 color QR lyric flyers and up to 50 double-sided B&W Holiday Carol Books for holiday-season use.. (QR flyer and Carol Book files in Supplemental Materials; books are lent and recollected for reuse.)
Timing: Day-of. Spirit of the Season: Tree Lighting SOP rule: Yes.
CD gives short welcome; cue tree/music directly after speech with no silent pause.. (CD PA follows CD Announcement Guide.)
Timing: Opening. Spirit of the Season: Tree Lighting SOP rule: Yes.
Play “Christmas Sarajevo” (Trans Siberian Orchestra, Original Track); CD reads opening seasonal passage during 36-second intro; vocalists move to tree during final 15 seconds.. (Tree controller/computer; lyric passage in RFF.)
Timing: Song 1, 3:30. Spirit of the Season: Tree Lighting SOP rule: Yes.
Play “Have Yourself A Merry Little Christmas” (Michael Bublé, Karaoke Version); vocalists walk through Atrium and sing along.. (Tree controller/computer.)
Timing: Song 2, 3:50. Spirit of the Season: Tree Lighting SOP rule: Yes.
Play “All I Want for Christmas is You” (Mariah Carey, Vocal Track); encourage guest sing-along; vocalists sing with CD and guests without microphones.. (No pause between songs.)
Timing: Immediately after Song 2; Song 3, 2:37. Spirit of the Season: Tree Lighting SOP rule: Yes.
CD thanks guests, promotes next Atrium Moment, points Junior Cruisers to Santa’s Mailbox/Wishes for Santa, and promotes Welcome Aboard Show.. (Use the supplied sample closing copy as a guide.)
Timing: As Song 3 concludes. Spirit of the Season: Tree Lighting SOP rule: Yes.
DJ plays pre-event songs; Fun Squad welcomes guests, helps with QR lyrics, lends printed Carol Books.. (“(Everybody’s Waitin’ For) The Man With The Bag”; “Here Comes Santa Claus (Right Down Santa Claus Lane)”; “My Only Wish (This Year)”; “Wonderful Christmastime.”)
Timing: Day-of, 15 min before. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
Place 5 color lyric QR flyers; prepare up to 50 two-sided B&W Carol Books for season use.. (Fun Squad lends books.)
Timing: Day-of. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
CD gives welcome and invites guests to center to sing; acknowledge coordinated youth guests if present; Fun Squad joins caroling.. (Follow CD Announcement Guide.)
Timing: Opening. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
Play “Sleigh Ride” (Vocal Track) on tree controller.. (Start next song immediately.)
Timing: Song 1, 3:06. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
Play “Jingle Bells” (Denver & the Mile High Orchestra, Vocal Track) on tree controller.. (At close CD introduces vocalist and prompts children to call Santa.)
Timing: Song 2, 3:24. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
Play “Santa Claus Is Coming To Town” (Bruce Springsteen, Karaoke Version); vocalists sing along; Santa starts descent as song begins.. (Tree controller; keep track running through Santa entrance.)
Timing: Song 3, 4:29. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
CD welcomes/introduces children and starts photo line; Fun Squad guides Santa to chair before Christmas Tree and organizes queue; DJ continues music.. (Highest possible deck via glass elevator or main stairs by ship class; coordinate/test lock with Housekeeping in advance; some elevators cannot lock; Vista Santa walks in. Radio coordination may help.)
Timing: Santa arrival. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
DJ plays pre-event set; Fun Squad welcomes guests, optionally distributes Santa hats, helps with QR lyrics, lends carol books.. (“It’s a Marshmallow World”; “It’s the Most Wonderful Time of the Year”; “Baby, It’s Cold Outside”; “We Need a Little Christmas.”)
Timing: Day-of, 15 min before. Let It Snow (5+ Day Version) SOP rule: Yes.
Hold optional sign-ups immediately before contest, not during dinner/other events; announce continuously and set cap.. (Recommended max 30 individuals and 10 groups; ED/CD may set cap.)
Timing: 15 min before competition if sign-ups used. Let It Snow (5+ Day Version) SOP rule: Optional.
CD welcomes guests and leads into caroling; Fun Squad joins and encourages participation.. (Follow CD Announcement Guide.)
Timing: Opening. Let It Snow (5+ Day Version) SOP rule: Yes.
Play “Winter Wonderland” (Dean Martin, Vocal Track).. (On snow ships, start snow at next carol.)
Timing: Song 1, 3:34. Let It Snow (5+ Day Version) SOP rule: Yes.
Play “Frosty the Snowman” (Jimmy Durante, Vocal Track); CD delivers snow/memory line.. (Tree controller; snow continues.)
Timing: Song 2, 2:54. Let It Snow (5+ Day Version) SOP rule: Yes.
Introduce vocalist; play “Let It Snow! Let It Snow!” (Dean Martin, Karaoke Version); vocalist sings along.. (Continue snow through the end of this song, then stop. No snow on exception ships.)
Timing: Immediately after Song 2, 1:55. Let It Snow (5+ Day Version) SOP rule: Yes.
Run Ugly Sweater Competition; DJ supplies contest music; CD/Fun Squad line up contestants and parade individuals/groups; audience applause selects winners.. (High participation: Most Creative—Adult Individual; Cutest Holiday Attire—Kids; Silliest Sweater—Groups. Fewer than 10 competitors: recommended 1st/2nd/3rd. Trophy and house champagne bottle for winner(s) 21+ in Atrium only; maximum 20 minutes. Family-friendly, culturally respectful, no political references.)
Timing: At contest. Let It Snow (5+ Day Version) SOP rule: Yes.
Backstage technicians rig-check/dry-run and load/set fireplace, seating, tree, and holiday décor; all Theater Technicians assist; follow Backstage Hands Uniform Procedures.. (ETM briefs tech team and assigns duties; light and audio tech assist load-in.)
Timing: 3–5 hours before doors. Holiday Show SOP rule: Yes.
Light technician loads snow effect; cue lighting and LED screens.. (Side screens only if approved video content has been provided.)
Timing: At least 1 hour before doors. Holiday Show SOP rule: Yes.
Audio sound check; CD microphone and pre-show music ready. Playlist cast ready for sound check, not in costume.. (Use approved 45-minute pre-show music.)
Timing: At least 45 min before first-show doors. Holiday Show SOP rule: Yes.
Open ADA doors; Fun Squad alerts Technical Team/Cast by mic first, guides guests to accessible seating, and keeps guests safely distant from stage if preparation continues.. (Approved 45-minute music begins at ADA doors.)
Timing: 45 min before Showtime. Holiday Show SOP rule: Yes.
General doors may open 5–10 minutes before advertised time to reduce lines; delay temporarily only when tech/cast need preparation time.. (ADA-door guests may remain inside during delay.)
Timing: After ADA guests accommodated. Holiday Show SOP rule: As conditions require.
Fun Squad arrives, stages candles backstage, checks Lounge readiness and reserved seating/signs.. (CD ready in Lounge 5 min before doors; bring on show per pre-show announcement guide.)
Timing: 15 min before doors. Holiday Show SOP rule: Yes.
CD welcomes guests/relates favorite ornament; Grinch enters to “You’re a Mean One, Mr. Grinch” instrumental, steals CD ornament, exits to Character Guide and stays backstage.. (Choose entry route for Lounge layout; Character Guide escorts to stage side; guide need not go onstage.)
Timing: Opening. Holiday Show SOP rule: Yes.
Four singers begin “Merry Christmas” before curtain; remaining cast enters from back of house via aisles. Reveal fireplace set; CD introduces singers for “The Christmas Song”; full cast performs “Holly Jolly Christmas,” “Jingle Bell Rock,” “Rockin’ around the Christmas Tree,” and reprise.. (Adage Couple does not participate in reprise; cast sits by fireplace afterward.)
Timing: Opening numbers. Holiday Show SOP rule: Yes.
Male singers and Adage Couple perform “Because It’s Christmas”; ages 9–17 perform “Twas the Night Before Christmas”; teens transition backstage; Stingrays sing “Somewhere in My Memory” and “My Christmas Tree”; Penguins join during chorus to decorate tree; all youth sing a cappella “The Dreidel Song.”. (Youth Staff escort all children and assist especially on stairs; singers assist youth songs; use CD’s supplied traditions introduction.)
Timing: Youth section. Holiday Show SOP rule: Yes.
Children sit by fireplace; CD reads Youth-made Frosty storybook while “White Christmas” plays; begin snow machines at story end; after brief pause introduce Captain if available.. (Use edited Frosty script; eight Playlist-name placeholders personalized. If Captain unavailable, CD ad-libs and introduces next segment.)
Timing: Frosty section. Holiday Show SOP rule: Yes.
Captain thanks guests and notes shipboard family/over 50 nationalities; if unavailable, CD moves on. Department TMs enter from back with candles singing “Silent Night”; Fun Squad distributes candles/leads aisles on both levels; team sings “We Wish You a Merry Christmas” and exits at end.. (Fun Squad collects candles and returns them to ED.)
Timing: Crew moment. Holiday Show SOP rule: Yes.
Grinch re-enters with sack of stolen items; cast offers candle placed on fireplace; Grinch returns items with cast help; YPD and Chef/representatives retrieve theirs; CD ornament returned last and placed on tree.. (Grinch may pretend-sing during “We Wish You a Merry Christmas”; use exact quote: “Maybe Christmas,” he thought, “Doesn’t come from a store.” / “Maybe Christmas . . . perhaps . . . means a little bit more!” Do not alter. Grinch exits to Character Guide for break before photos; announce Atrium photos if applicable.)
Timing: After first “Silent Night” chorus. Holiday Show SOP rule: Yes.
Only after Grinch exits Lounge, CD introduces Santa; play “Santa Claus is Coming to Town”; Santa enters preferably from second theatre level and descends to stage. Entertainment manages photo queue.. (Santa cannot be present with Grinch; post-show photo music: “All I Want for Christmas”; “Christmas Baby Please Come Home”; “Joy to the World”; “Jesus, What a Wonderful Child.”)
Timing: Finale. Holiday Show SOP rule: Yes.
Guide reviews safety calls, guest route, sightlines, obstacles, stairs, and help signals with performer; confirm costume fit/condition.. (“Hat Down,” “Hat Up,” “Stairs,” “Step”; hand motion as breaking a stick means help; stationary performer after missed signal means approach and guide to crew area.)
Timing: Before appearance. The Grinch Character Appearances SOP rule: Yes.
Character stays among Entertainment near CD/DJ; interrupts after opening dance and first guest line dance; DJ plays theme; guide escorts both ways.. (Does not attempt to meet every guest in this appearance.)
Timing: Sail Away. The Grinch Character Appearances SOP rule: Required venue.
Grinch sneaks around stage; steals raffle box; CD notices, scolds, sends character away, and tells audience Grinch has been mischievous.. (FAFA: a few minutes after raffle box is placed onstage. S.E.E.: after Meet the Teams Onboard, before first Shore Excursion raffle. DJ theme where schedule permits; Audio Tech may play it at entrance.)
Timing: FAFA/S.E.E.. The Grinch Character Appearances SOP rule: Required venue.
Follow E05’s stage cues: first steals CD ornament; remains backstage; re-enters after first “Silent Night” chorus to return stolen items; exits before Santa.. (Guide always present; after brief break, photo opportunity in Atrium; Photo representative can retrieve/escort Grinch and serve as guide if applicable.)
Timing: Holiday Show. The Grinch Character Appearances SOP rule: Required venue.
Arrange surprise moment and theme music if possible.. (Longer itineraries may add appearances at ED/CD/YPD discretion.)
Timing: Two or more crew surprise appearances in December. The Grinch Character Appearances SOP rule: Yes: minimum two.
Portray character authentically and inclusively; give equal attention; guide/non-costumed staff directs character to guests outside sightline and explains departure in story language.. (Character does not speak; staff bridge communication.)
Timing: Any guest interaction. The Grinch Character Appearances SOP rule: Yes.
Ensure Menorah remains displayed and unlit before first service, then verify candles/bulbs and the correct night’s lighting.. (Display stays through Dec. 12 even if other décor removed.)
Timing: Each service day. Hanukkah Service SOP rule: Yes.
Schedule Dreidel Game; host first scheduled game; later occurrences may be free play.. (Hosted game lasts 30 minutes; put dreidels, equal gelt and instructions on tables.)
Timing: Each service, 30 min before/after. Hanukkah Service SOP rule: As scheduled.
Set service table, pamphlets, beverage/food, and music; Fun Squad welcomes guests/distributes pamphlets.. (Small buffet table with skirt; latkes, sour cream, applesauce, sufganiyot; Kosher Manischewitz wine for adults 21+ US/18+ Australia; grape juice for all ages.)
Timing: Day-of. Hanukkah Service SOP rule: Yes.
Host service. Welcome and opening blessing from pamphlet; first night only say Beracha Gimel, never repeat on later nights.. (If host/volunteer does not speak Hebrew, prayers may be read in English.)
Timing: Each night Dec. 4–11, 5:30 p.m.. Hanukkah Service SOP rule: Yes.
Invite group volunteer to kindle first light with Fun Squad assistance; explain which way to turn bulb and confirm volunteer can reach it. Read “Hanerot halalu…” paragraph after bulb is on.. (First night: tall middle and far-right candle first. Later nights add one candle; proceed right-to-left when facing Menorah. Include Beracha Aleph and Bet from service script.)
Timing: Menorah lighting. Hanukkah Service SOP rule: Yes.
Sing selected songs: “Hanukkah oh Hanukkah,” “I Have Little Dreidel,” “Sivivon, Sov, Sov, Sov.”. (Music in Hanukkah Service seasonal music collection.)
Timing: After blessings. Hanukkah Service SOP rule: Yes.
Seat 4–10 per group, one dreidel/group, equal gelt; all spin once for turn order, highest first (Nun, Gimel, Hey, Shin), ties re-spin; all ante one coin and proceed clockwise.. (Nun: nothing; Gimel: take pot, everyone including winner adds a coin; Hey: take half, odd extra stays; Shin: add one coin. Unable to contribute is out; continue to one player. Host knows rules; start with one or two rounds. Guests may keep winnings or return for next session.)
Timing: Hosted Dreidel Game, 30 min. Hanukkah Service SOP rule: First game hosted; later games may be free play.
Invite guests to food and drinks, thank them, and remind them service is daily at 5:30 p.m. through Hanukkah.. (First/last night Shabbat timing remains before sunset where applicable.)
Timing: Closing. Hanukkah Service SOP rule: Yes.
Maintain the prescribed look; use gift bag and handbell; keep children standing beside Santa for photos.. (Santa must never pick up children or have them sit on Santa’s lap.)
Timing: Each appearance. Santa Appearances SOP rule: Yes.
Refill letter stand as needed; CD selects best letters to feature on The Wave.. (If more letters are needed, print from Supplemental Materials.)
Timing: Throughout voyage. Wishes for Santa Mailbox SOP rule: Yes.
Load Holly Jolly Family Party playlist and organize craft and treat area.. (Holiday playlist in seasonal music collection; craft supplies from Youth; milk and cookies from Food.)
Timing: Day-of, before doors. Holly Jolly Family Party SOP rule: Yes.
Complete applicable Pre-Activity Checklist for Atrium party; assess whether a Risk Assessment is required.. (Safety checklist source: Entertainment Safety and Compliance Protocols; consult ED/Fleet Entertainment Director if uncertain.)
Timing: Before event. Holly Jolly Family Party SOP rule: Yes.
Run Festive ‘Fits: CD leads families and Junior Cruisers in a parade around venue.. (Allow guests to show holiday outfits.)
Timing: 0–45 min. Holly Jolly Family Party SOP rule: Yes.
Play Santa Says; participants act only when the host begins with “Santa Says.”. (Example actions: raise hands, dance, build a snowman, drink hot chocolate, make a reindeer sound. Play for fun or elimination.)
Timing: After Festive ‘Fits. Holly Jolly Family Party SOP rule: Yes.
DJ plays holiday song for Freeze Dance; guests freeze when music stops and resume when it starts.. (Holiday playlist.)
Timing: Next. Holly Jolly Family Party SOP rule: Yes.
Offer Holiday Craft for Junior Cruisers.. (Youth supplies; may be passive or hosted by CD.)
Timing: Next. Holly Jolly Family Party SOP rule: Yes.
Run Reindeer Dance: stop music, call a group size, and vary it each round.. (Call group numbers 5–12 so families can form larger groups together.)
Timing: Next. Holly Jolly Family Party SOP rule: Yes.
Add shoutout Holiday Trivia or Guess That Holiday Song.. (Not required; use applicable holiday material.)
Timing: Optional, during event. Holly Jolly Family Party SOP rule: Optional.
Make grand entrance; CD/Host acknowledges and briefly interacts; character greets/waves around venue, then moves to exit/appropriate location for goodbye and photos.. (Character Guide required for every animator; see Appendix #3 safety. No simultaneous Seuss character and Santa.)
Timing: Character appearance, if staffed. Holly Jolly Family Party SOP rule: Conditional.
Load/confirm holiday background graphic and prepare primary holiday question bank.. (Use most questions from the supplied bank; a few regular-show questions may be included.)
Timing: Day-of, before show. Love & Marriage: Underneath the Mistletoe SOP rule: Yes.
Confirm CD host and one Fun Squad member.. (No additional role or rehearsal instruction specified.)
Timing: Before show. Love & Marriage: Underneath the Mistletoe SOP rule: Yes.
Host with holiday background and use holiday question bank as primary content.. (Prompt wording is listed in Special notes.)
Timing: Show. Love & Marriage: Underneath the Mistletoe SOP rule: Yes.
Install supplied Seuss fonts on laptop, open/restart PPT after installation, and verify slide alignment.. (Font files in Supplemental Materials. Without fonts, supplied PPT may appear different/misaligned. CD or Content Specialist assists if needed.)
Timing: Before event. Grinch Games SOP rule: Yes.
Connect laptop/PPT to screen; stage five games’ supplies and identify the game sequence.. (Supplied PowerPoint required; exact PPT filename not specified.)
Timing: Before event. Grinch Games SOP rule: Yes.
Set ring-toss no-cross line and adjust seating/row layout for venue.. (Feet fixed or seated for adults in antler headbands.)
Timing: Before doors. Grinch Games SOP rule: Yes.
Split audience into two teams; explain five-round points and winner.. (1–2 hosts; team with highest points after all five rounds wins.)
Timing: Opening. Grinch Games SOP rule: Yes.
Run Cindy-Lou Who’s Guess Who: select 10 guests (5/team), show one character sequence only once, give each team whiteboard paddle and marker, ask sequence questions.. (One point to team with most correct. Answers: Max 2; Grinch 2; right-facing Grinch faces 0; bright blue-background slides 4; Cindy-Lou 3; green background colors 3; candy canes 2; present boxes 5 (some slides show 2); boxes with green bow 1; slides with red items 7 (including background/bows/hats).)
Timing: Round 1. Grinch Games SOP rule: Yes.
Run Max’s Antler Ring Toss: select 2 Junior Cruisers close in age, one/team, and 8 adults, 4/team, in rows 2–5 wearing antler headbands.. (Each Junior Cruiser tosses 15 inflatable rings from stage onto own side; not timed. Row scores: 2nd=2, 3rd=3, 4th=4, 5th=5; higher Junior Cruiser score earns one team point. Adults may move upper body only; feet stay in place or remain seated.)
Timing: Round 2. Grinch Games SOP rule: Yes.
Run Grinch’s Heart Growth Challenge with entire audience and small-heart slide.. (Host/Fun Squad microphone on each side; alternate teams; accept completed/planned kindness act, advance slide; other team gets chance if delayed. Final act that fills heart wins one point regardless of which team gave most acts; default heart explodes on 18th act.)
Timing: Round 3. Grinch Games SOP rule: Yes.
Run Balance the Budget with 10 players (5/team), whiteboard paddles/markers. Read statement once; move slide; allow 60 seconds to answer over/under amount.. (Costs: decorations 350 who-coins, catering 750, band 600. Income 20/hour × 3 hours/day × 5 days/week × 4 weeks; parents match 75%. Answer: 400 who-coins over. Correct or closest earns one point.)
Timing: Round 4. Grinch Games SOP rule: Yes.
Run A Grinch Wrap Fiasco: 10 players (5/team) wrap one teammate using only supplied materials.. (90 seconds; encourage style over speed. Fun Squad or Grinch animator judges; winning team earns one point.)
Timing: Round 5. Grinch Games SOP rule: Yes.
Use approved performer and assigned guide; guide and team maintain situational awareness and inclusion.. (Character may judge wrap round; never imply Grinch may appear without guide.)
Timing: If Grinch animator appears. Grinch Games SOP rule: Conditional.
Prepare Game 1: wrap 2 closed empty cardboard boxes, same type/similar size; securely tape closed and tape creases.. (Reusable through season.)
Timing: Before event, if supplied boxes absent. The Last Grinch Standing SOP rule: Conditional.
Prepare Game 2: wrap 6–10 varied-size cardboard boxes; do not seal flaps; secure flaps during play with provided red bows; rewrap as needed.. (Never use champagne boxes; ripped paper could suggest alcohol is provided to all ages.)
Timing: Before event, if supplied boxes absent. The Last Grinch Standing SOP rule: Conditional.
Set up equal-distance courses from Whoville to Mt. Crumpit, with team members spaced along each course.. (Course need not be straight; both course lengths equal. Put towels at start and cones with Junior Cruisers at finish.)
Timing: Before event. The Last Grinch Standing SOP rule: Yes.
Prepare medal in exactly one Game 2 gift box and make sure Host knows which; prepare family-friendly fillers if desired.. (6–10 boxes total, one medal; other boxes may contain DJ shoe, CD sock, or holiday trivia papers, family-friendly only.)
Timing: Before event. The Last Grinch Standing SOP rule: Yes.
Print/ready the 35-word Seuss Word Bank for Game 3.. (RFF Supplemental Materials; Print Shop says 1 black-and-white copy. Sent/printed wording is “Printed Word Bank.”)
Timing: Before event. The Last Grinch Standing SOP rule: Yes.
Select 2 teams of 8 guests plus 1 Junior Cruiser/team; explain elimination format.. (The source calls two teams of 8 at opening; Game 1 player count says teams of 5–8 guests plus Junior Cruiser. Use 8 per team where available to match overall setup; do not change without host judgment.)
Timing: Opening. The Last Grinch Standing SOP rule: Yes.
Run Relay to Mt. Crumpit. Each team has one Junior Cruiser at finish holding/wearing colored cone; one player starts and others are evenly spaced.. (Needs 2 large Elf shirts (L, XL, or 2XL), 2 sealed boxes, 2 colored cones, towels; each team 5–8 guests plus one Junior Cruiser.)
Timing: Round 1. The Last Grinch Standing SOP rule: Yes.
At cue, first player wears Elf shirt, picks up wrapped box, sits on towel “sleigh,” and scoots to next teammate; stand, remove shirt, pass box and shirt; repeat to finish.. (If floor too hot/unsafe: walk rather than scoot; pass box before next player puts on shirt; player holds box while putting shirt on; box may not touch ground. If dropped, return to start fully dressed and try again. Winning team advances; both Junior Cruisers help next round.)
Timing: Round 1. The Last Grinch Standing SOP rule: Yes.
Split 8 winning relay guests into two teams of 4; Junior Cruisers captain. Place 6–10 wrapped boxes centrally; give each captain one large foam die.. (Two large foam dice, green/red preferred; only one box contains medal.)
Timing: Round 2. The Last Grinch Standing SOP rule: Yes.
Captains roll simultaneously seeking six; audience counts each six; stop when combined sixes equal number of boxes.. (One adult per team tracks its captain’s sixes.)
Timing: Round 2, dice phase. The Last Grinch Standing SOP rule: Yes.
Captains take turns selecting one box per six; higher six count selects first. Do not open until all boxes selected.. (Captain with most sixes goes first.)
Timing: Round 2, selection. The Last Grinch Standing SOP rule: Yes.
Open boxes one at a time; medal finder wins; only four guests on winning team advance.. (Host controls suspense and medal box; have captains/adults open non-medal boxes first. Both Junior Cruisers receive medals for “great Mt. Crumpit impressions,” then are dismissed. Grinch may appear if staffed.)
Timing: Round 2, reveal. The Last Grinch Standing SOP rule: Yes.
Run Whoville Word Off spelling bee with four remaining players. Have audience member select starting number 1–35; begin at that word, then proceed in order.. (Encourage player to request word in a sentence; Word Bank includes sentences. Correct spellers continue; incorrect spellers eliminated. If all miss in one round, eliminate nobody and give all a new word. Continue to one remaining; winner receives trophy.)
Timing: Round 3. The Last Grinch Standing SOP rule: Yes.
Prepare chosen trivia rounds and any standard venue materials.. (Materials, print quantity, PPT/AV and specific instructions not specified in SOP.)
Timing: Before trivia. Holiday Trivia SOP rule: Not specified.
Host selected holiday trivia.. (Include seven requested types listed below; no special run-of-show or scoring changes specified.)
Timing: Scheduled trivia. Holiday Trivia SOP rule: As scheduled.
Brief Bingo Host/team on game count, gift-bag count/value, and no-additional-money rule.. (US/AUS game counts and prize variants in scheduling rules.)
Timing: Before session. Holiday Bingo SOP rule: Yes.
Ensure Entertainment Team wears provided Holiday Sweaters or Elf Shirts.. (No personal holiday sweaters/sweatshirts. ED checkout sheet and return requirements for sweaters apply.)
Timing: Before session. Holiday Bingo SOP rule: Yes.
Run 3 US or 5 AUS games for 5+ day Mystery/EFFY replacement; final winner(s) choose appropriate gift bags onstage.. (Up to $1,000 prize; no additional money.)
Timing: Session. Holiday Bingo SOP rule: Yes, 5+ day variant.
Run standard Welcome Aboard Bingo through final game for 3–4 day version; final winner selects appropriate gift bag and becomes Bingo VIP.. (US 3 bags: $100/$200/$300; AUS 5: $100/$100/$200/$200/$300. These replace standard WAB prize.)
Timing: Session. Holiday Bingo SOP rule: Yes, 3–4 day variant.
Confirm audio for featured song “Oh Santa!” and that instructors are ready.. (No playlist/file name specified.)
Timing: Before class. Holiday Dance Class SOP rule: Yes.
Complete applicable Pre-Activity Checklist; dance classes require checklist before event.. (Consult ED/Fleet Entertainment Director if checklist selection is unclear; determine Risk Assessment need.)
Timing: Before class. Holiday Dance Class SOP rule: Yes.
Host the holiday-themed dance class; offer seated version.. (Duration and specific choreography not specified.)
Timing: Class. Holiday Dance Class SOP rule: Yes.
Set out correct kit quantities for the session and B&W holiday coloring sheets.. (Per-guest craft-kit quantities not stated.)
Timing: Before session. Creativity at Sea / Arts & Crafts (and Coloring at Sea, Holiday Coloring Sheets) SOP rule: Yes.
Run Creativity at Sea craft activity using Snow Globe Ornament and/or Grinch Stocking craft kits.. (Exact instruction/run-of-show and duration not specified.)
Timing: Session. Creativity at Sea / Arts & Crafts (and Coloring at Sea, Holiday Coloring Sheets) SOP rule: Yes, when scheduled.
Offer themed holiday coloring sheets alongside standard sheets.. (Sheet titles/files not listed other than Holiday Coloring Sheets.)
Timing: Coloring at Sea. Creativity at Sea / Arts & Crafts (and Coloring at Sea, Holiday Coloring Sheets) SOP rule: Yes.
Place entry sheets at Coffee Shop; Fun Squad hides table tents in visible locations around ship.. (Do not tape tents to holiday decorations. Raffle box/sign available for entries; no placement location specified.)
Timing: Launch day. Holiday Snow Friends Hunt SOP rule: Yes.
Guests take answer sheet, search for all 12 snow friends, fill in name and cabin number, and return completed sheet to Coffee Shop.. (Several days allowed; sheets that find all 12 qualify for drawing.)
Timing: Launch through close, several days. Holiday Snow Friends Hunt SOP rule: Yes.
Run within standard trivia/activity lineup.. (Detailed hosted rules, duration, and host duties beyond basic hunt not specified.)
Timing: Hosted variant, if selected. Holiday Snow Friends Hunt SOP rule: Conditional.
Confirm performer set and holiday-song list.. (Christmas/Holiday Recommended Song List in RFF Supplemental Materials.)
Timing: Before set. Jingle Bell Jam SOP rule: Yes.
Perform holiday songs as special live music set.. (Themed cocktails available for purchase; no titles, venue, or set length specified.)
Timing: Set. Jingle Bell Jam SOP rule: Yes.
Confirm Nightlife QR code is accessible to guests and holiday playlist list is available.. (Scan QR, go to LISTS, select KARAOKE DECEMBER HOLIDAYS.)
Timing: Before event. Carol-oke (Karaoke Hour) SOP rule: Yes.
Encourage guest holiday-song performances using recommended list; accept requests for songs not on list.. (Exact catalog coverage and song approval policy not specified.)
Timing: One-hour session. Carol-oke (Karaoke Hour) SOP rule: Yes.
Put QR codes and printed lyrics around Atrium; String Trio welcomes guests and plays winter-focused pre-show music.. (QR flyers and carol books; 10 min; tracks: “It’s Beginning to Look a Lot Like Christmas,” “Walking in a Winter Wonderland,” “White Christmas,” “Frosty the Snowman,” “Sleigh Ride,” “The Christmas Song (Chestnuts Roasting On An Open Fire)” cues CD entrance.)
Timing: Day-of, before doors. ‘Twas the Night Before Christmas SOP rule: Yes.
CD enters for story.. (Final preshow song cues CD entrance.)
Timing: 10-minute preshow complete. ‘Twas the Night Before Christmas SOP rule: Yes.
CD reads ‘Twas the Night Before Christmas from onboard Story Book while String Trio follows timed script/interludes.. (Script in Supplemental Materials contains exact reading/string breakdown; music tracks are timed to CD. Encourage guests to sing along.)
Timing: 15 min storytime. ‘Twas the Night Before Christmas SOP rule: Yes.
Cue interludes: Santa arrival—“Here Comes Santa Claus”; sleigh/reindeer—“Rudolph the Red-Nosed Reindeer”; chimney—“Up on the House Top”; Santa in house—“Santa Claus is Coming to Town.”. (Script/timing in Supplemental Materials.)
Timing: During storytime. ‘Twas the Night Before Christmas SOP rule: Yes.
String Trio performs high-energy set.. (“It’s the Most Wonderful Time of the Year,” “Jingle Bells,” “We Wish You a Merry Christmas.”)
Timing: 5 min finale. ‘Twas the Night Before Christmas SOP rule: Yes.
Confirm selected title and duration; prepare standard Seaside Theater screening.. (No event-specific set-up, announcement, or print instructions stated.)
Timing: Before screening. Dive-In / Holiday Movie Programming SOP rule: Yes.
Screen holiday movie.. (Primary: The Polar Express, G, 1 h 40 min; synopsis: Christmas Eve journey to North Pole, learning friendship, bravery, and Christmas spirit. Secondary title TBD.)
Timing: Scheduled screening. Dive-In / Holiday Movie Programming SOP rule: Yes.
Confirm teams have the Elegant Night schedule and department coordination.. (Specific checklists, décor, menu contents and communications not specified in this source section.)
Timing: Christmas evening. Elegant Evening SOP rule: Yes.
Operate as Elegant Night.. (No detailed run-of-show specified.)
Timing: Christmas evening. Elegant Evening SOP rule: Yes.
Food Department delivers tray to Camp Ocean.. (Three different cookie options: Reindeer, Santa and Carrot; no nuts.)
Timing: Christmas Eve, by 3:00 PM. Youth Operations and Other Departments SOP rule: Yes.
Youth prepares marked bags for easy handout; promote pickup to guests.. (Location Camp Ocean Reception/Sign-out Desk.)
Timing: Christmas Eve, before 5:00 PM. Youth Operations and Other Departments SOP rule: Yes.
Youth distributes cookies during Sign-Out; encourage family to take them to cabin for Santa; track number of participating families.. (One set per family target (ages 2–11); no nuts.)
Timing: Christmas Eve, after 5:00 PM. Youth Operations and Other Departments SOP rule: Yes.
If using Grinch performer, confirm qualified character performer, designated guide, costume condition, training and safety readiness.. (One Youth Staff performer + one assigned Character Guide at all times; Youth Team only in costume except documented no-performer exception. No Grinch/Santa together.)
Timing: Throughout holiday month. Youth Operations and Other Departments SOP rule: Conditional.
Provide listed age-group activities or other YD-selected offerings.. (Camp options: Snowman in a Bag; crafts (candy cane, handprint, paper plate, paper bag); Giant Gingerbread Person (trace volunteer on roll paper, team decorates); Candy Cane Hunt/Mix-Up/Fishing; Pass the Present; Cookies for Santa. Circle C/Club O2: holiday party on Christmas cruise; Snowman Game (draw eyes-closed on paper plate atop head); Candy Cane Hunt/Mix-Up/Fishing; Christmas Carol Pictionary; Pass the Present; Snow Shovel (move cotton balls bowl-to-bowl); Snowball Fight (teams of two move more “snowballs” to opposing side).)
Timing: When youth/department event occurs. Youth Operations and Other Departments SOP rule: Activity selection and timing via YD; supplies/quantities not specified except cookie details..
Beverage Operations offer themed drinks/cocktails for purchase.. (Overview names Santa Martini and Frost Bite; Activities RFF says no special beverage operations for its activities, any additional request comes from Shoreside Beverage Operations.)
Timing: Throughout holiday season. Youth Operations and Other Departments SOP rule: Seasonal.
Food Operations serve Christmas menu, specific to voyage length.. (Christmas evening is Elegant Night regardless of which voyage day. Menu details not in supplied SOP notes.)
Timing: Christmas evening. Youth Operations and Other Departments SOP rule: Seasonal.
Photo Operations feature dedicated holiday backdrops across casual/elegant nights according to operational needs; photographer for Santa at Holiday Show and other activities as staffing allows.. (Holly Jolly photographer captures holiday outfits and Santa or Seuss character if staffed; character pair cannot appear together.)
Timing: Throughout season / scheduled photo events. Youth Operations and Other Departments SOP rule: Conditional / seasonal.
Casino Operations have no special holiday operations unless additional instructions sent.. (Do not add casino event/tasks by assumption.)
Timing: Holiday season. Youth Operations and Other Departments SOP rule: No special scheduled operation.
Debarkation & post-voyage
Check in all borrowed Holiday Sweaters and store décor packing materials for reuse.
Only décor and Carnival Holiday Sweaters offloaded at season end.
DJ plays post-event set; collect remaining carol books for reuse at next Spirit of the Season event.. (“It’s Beginning to Look a Lot Like Christmas”; “Merry Christmas, Happy Holidays”; “Step Into Christmas”; “What Christmas Means to Me.”)
Timing: Immediately after closing speech, 15 min. Spirit of the Season: Tree Lighting SOP rule: Yes.
DJ plays post-event set; collect books for next Spirit of the Season.. (“Little Saint Nick”; “Santa Claus is Comin to Town”; “Red-Suited Super Man”; “Santa Claus Is Watching You”; “Santa Drives A Hot Rod.”)
Timing: Immediately after CD closing speech, 15 min. ‘Tis the Season (5+ Day Version) SOP rule: Yes.
DJ plays post-event set; collect books for following Spirit of the Season.. (“All I Want for Christmas Is You”; “Christmas (Baby Please Come Home)”; “Feliz Navidad”; “I Wish It Could Be Christmas Everyday.”)
Timing: Immediately after CD closing, 15 min. Let It Snow (5+ Day Version) SOP rule: Yes.
Entertainment politely clears remaining guests; Fun Squad announces “Carnival Family, the Lounge is now clear.” Only then begin post-show duties.. (Stage/backstage work only after Lounge clear and doors closed.)
Timing: Until all guests leave, photos finish, Lounge clears, doors close. Holiday Show SOP rule: Yes.
Fun Squad restores barriers, collects every candle, clears Lounge after photos, closes lower doors, resets signs, cleans/readies Lounge; Housekeeping resets/cleans for each performance.. (Upper doors close after Play Off and post-show music starts; lighting stays active until all doors close.)
Timing: Between performances. Holiday Show SOP rule: Yes.
Performers report sound issues to Cast Manager immediately and fix before next show; maintain, wash, and neatly store costumes/props/accessories. Load out after second show under Backstage Technician direction; all Theater Technicians assist.. (Wardrobe Captain/Coordinator handles repairs; Cast Manager/Wardrobe Captain schedule washing rotation including band/backstage costumes for Playlist live-music show. Property remains dressing room/stage except pre/post-show use. Audio plays tracks until all doors close, checks mic/IEM concerns with Cast Manager/Vocal Captain, then assists loadout.)
Timing: After each show / after second show. Holiday Show SOP rule: Yes.
Clean and maintain costume; YPD checks condition; report missing parts to Youth Managers. For refurbishment, submit Costume Refurbishment Form with photos to Coordinator, Youth Programs.. (Follow coaching manual; store props/costume carefully.)
Timing: After every use. The Grinch Character Appearances SOP rule: Yes.
Performer notifies YPD immediately; YPD assesses and arranges replacement/training if capacity changes.. (Animator concerns/feedback go to YPD; ensure training/reviews completed for guides and performers.)
Timing: If performer uncomfortable or safety concern arises. The Grinch Character Appearances SOP rule: As needed.
Leave Menorah’s electric display showing all candles lit after ceremony until décor is removed; preserve it through Dec. 12.. (Do not offload Menorah/bulbs or discard bulbs; remove bulbs for storage, store together in delivered box in supplied plastic storage location, protect from damage.)
Timing: Each night. Hanukkah Service SOP rule: Yes.
ED records Santa’s Entertainment hours on Wedding, Photo & Group Function Entertainment Pay Request; submit to Paymaster at voyage end.. (Pay rate $25/hour for photo sessions and Entertainment appearances.)
Timing: Each Entertainment appearance. Santa Appearances SOP rule: Yes.
Photo Manager provides form for Santa to sign after the session; Photo Manager submits forms to Paymaster at voyage end.. (Pay rate $25/hour.)
Timing: Each photo session. Santa Appearances SOP rule: Yes.
Pack mailbox properly with extra wrapping and cushioning on top so it can be offloaded with ship décor.. (Save/protect supplied mailbox and stand.)
Timing: At décor offload. Wishes for Santa Mailbox SOP rule: Yes.
Provide family photo opportunity if photographer is present; character may de-greet and take photos as guests leave.. (No specified photo duration or print deliverable.)
Timing: At guest exit. Holly Jolly Family Party SOP rule: Conditional.
Return/maintain borrowed costume and seasonal staff items according to applicable department process.. (Specific event return steps not specified in SOP.)
Timing: After event. Holly Jolly Family Party SOP rule: Not specified.
No event-specific close/debrief instruction specified.. (Standard Love & Marriage RFF may have general close requirements.)
Timing: After show. Love & Marriage: Underneath the Mistletoe SOP rule: Not specified.
Declare team with most points across rounds the winner.. (No additional prize specified.)
Timing: Close. Grinch Games SOP rule: Yes.
Declare Whoville Word Off winner the overall Last Grinch Standing winner; present trophy.. (Trophy is stated on p. 21; no supply Appendix quantity/source specified.)
Timing: Close. The Last Grinch Standing SOP rule: Yes.
Follow standard trivia close; no holiday-specific task specified.. (Not specified in SOP.)
Timing: After trivia. Holiday Trivia SOP rule: Not specified.
No holiday-specific close or reconciliation details specified; apply standard Bingo guidelines.. (Do not infer additional payout.)
Timing: After session. Holiday Bingo SOP rule: Not specified.
No special post-event steps specified.. (Not specified in SOP.)
Timing: After class. Holiday Dance Class SOP rule: Not specified.
Distribute remaining craft kits across remaining holiday cruises as needed.. (Quantity balancing method not specified.)
Timing: After session. Creativity at Sea / Arts & Crafts (and Coloring at Sea, Holiday Coloring Sheets) SOP rule: Yes.
Draw eligible entries for trophy or spinner medallion; CD announces winner.. (Drawing mechanics and exact prize quantity not specified.)
Timing: Hunt close. Holiday Snow Friends Hunt SOP rule: Yes.
No return/cleanup task specified.. (Not specified in SOP.)
Timing: After winner selection. Holiday Snow Friends Hunt SOP rule: Not specified.
No event-specific close instruction specified.. (Not specified.)
Timing: After set. Jingle Bell Jam SOP rule: Not specified.
No special close instruction specified.. (Not specified.)
Timing: After hour. Carol-oke (Karaoke Hour) SOP rule: Not specified.
Transition to Excel ‘Tis the Season Show, or Santa photo opportunity if scheduling allows.. (Excel class only for show transition; photos conditional.)
Timing: Immediately after finale. ‘Twas the Night Before Christmas SOP rule: Conditional.
No holiday-specific close or reporting task specified.. (Not specified in SOP.)
Timing: After screening. Dive-In / Holiday Movie Programming SOP rule: Not specified.
No special close task specified.. (Not specified in SOP.)
Timing: After Elegant Night. Elegant Evening SOP rule: Not specified.
Youth records participating-family count.. (No additional report format or deadline stated.)
Timing: Christmas Eve, after pickup. Youth Operations and Other Departments SOP rule: Yes.
Return checked-out holiday sweaters; follow ED checkout records.. (No personal holiday sweatshirts/sweaters allowed; non-return of signed-out sweater may result in accountability/disciplinary action.)
Timing: End of holiday season. Youth Operations and Other Departments SOP rule: Yes, when issued.
YPD manages costume condition; performer cleans/maintains; refurbishments go with form and photos to Coordinator, Youth Programs; missing pieces reported to Shoreside Youth Managers.. (Custom props/costumes handled and stored carefully.)
Timing: After character appearance. Youth Operations and Other Departments SOP rule: Conditional.